Customer Service Front Desk

EXPERIENCE

EDUCATION

SKILLS

CERTIFICATIONS

RONSARD FRANCOIS

BANK TELLER

321-***-**** ***.*******@*****.*** ORLANDO, FLORIDA 32818 Hardworking professional with [Number] years of experience and proven knowledge of back o ce operations, administrative support, and customer service. Aiming to leverage my abilities to successfully ll the [Job Title] role on your team. Highly motivated individual with experience in customer service and hospitality. Proven record of loading and unloading luggage, providing transportation to and from airports and hotels and maintaining a clean and safe environment. BELLMAN

GAYLORD HOTEL

Orlando, FL

November 2022 - September 2023

• Assisted front desk sta f by answering phones and helping guests in gift shop.

• Greeted guests passing through lobby to o fer assistance.

• Opened vehicle doors and property doors for guests and employees to foster welcoming environment. BANK TELLER

JP MORGAN CHASE

Orlando, FL

December 2016 - February 2022

• Resolved customer complaints quickly and e ciently in order to maintain positive relationships with clients.

• Received and counted daily inventories of cash, drafts, and travelers' checks.

• Drafted currency and transaction reports at close of each business day. CUSTOMER SERVICE CASHIER

Walt Disney World

Orlando, FL

May 2008 - August 2016

DEGREE IN MANAGEMENT IN BUSINESS ECONOMICS

IHECE (INSTITUTE HIGT COMMERCIAL INTERN UNIVERCITY, PORT AU PRICE HAITI

Dec 2008

• Creative Solutions • Guest Services

• Order Ful llment • Guest Satisfaction

• Safety Policies and Procedures • Guest Relations

• Luggage Loading and Delivery • Valet Assistance

• Marketing

LANGUAGES

• IN MANAGEMENT • IN BUSNESS

French

Fluent

IHECE

• English

Fluent

ORLANDO THEC

•

CREOLE

Fluent

HAITI

•

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