Brianna Hargraves

Lewisville, TX *****

ad031n@r.postjobfree.com

+1-940-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

CSR - Customer Service Representative

Arch Telecom, T-Mobile Preferred Retailer - Denton, TX June 2023 to October 2023

• Inbound/Outbound Calls

• Data Entry

• Accounts Payable

• Time Sheets

• Excel

Account Executive

IBM, AT&T REMOTE WORK - Irving, TX

April 2022 to December 2022

• Took Inbound & Outbound Calls

• Verifying Documents

• Sales

• Data Entry

• Good Customer Service

Store Manager

T-Mobile - Dallas, TX

July 2021 to February 2022

• Handling/Finishing Sales

• Leading my team to meet their sales goals

• Managing the schedule and time of my team and myself

• Accounts Payable and Accounts Receivable

• Taking Inventory

Account Verification Specialist

Triumph Business Capital- Robert Half Temp Assignment - Coppell, TX November 2020 to June 2021

• Verifying Documents

• Analyzing Data

• Customer Service

• Purchasing Loads

• Handling Disputes

• Reviewing Background Checks

• Ten Key

• Data Entry

Accounts Payable Clerk

Hargraves Marketing Group

June 2019 to February 2021

• Duties consist of working and communicating with vendors on paying past due and current invoices

• Answering calls for AP department

• Entering invoices using 3 way matching

• Uploading invoices into our database

• Software used Sap Concur Solutions and Microsoft Outlook Customer Service Representative

LYNX Services-Robert Half Temp Assignment - Irving, TX June 2020 to October 2020

• Performed data entry for customer information

• Answered calls from customers, clients and Agents

• Part Time Assignment

Education

College in Business Management

North Lake College - Irving, TX

August 2020 to Present

High school diploma

Ranchview High School - Las Colonias, TX

August 2016 to May 2020

Skills

• Microsoft Word

• Accounts Payable

• Payroll

• QuickBooks

• General Ledger Accounting

• Accounts Receivable

• Office Management

• Journal Entries

• Data Entry

• Time management

• English

• Microsoft Excel

• Administrative experience

• Bank Reconciliation

• Financial Report Writing

• Account Reconciliation

• Auditing

• Financial Analysis

• Tax Experience

• Customer service

• Administrative & Business Operations (3 years)

• Communication skills

• Call center

• Bookkeeping

• Microsoft Office

• Upselling

• Phone etiquette

• Outbound Sales

Certifications and Licenses

CPR Certification

First Aid Certification

Assessments

Attention to detail — Proficient

January 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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