STEPHANIE BROWN

318-***-**** ad031a@r.postjobfree.com

OBJECTIVE

Seeking a challenging position that will allow me to utilize my customer service, satisfaction and experience in planning and organizing with opportunities for personal contribution and personal growth specific to the Independent Insurance Adjustor profession.

EXPERIENCE

Uber

Driver 2020 to present.

Transport riders, cargo, and/food to destination specified in the Uber application. Duties include picking

up new/established clientele and delivery items for transport to desired locations within the Texarkana

region.

Use navigational systems including physical maps to plan efficient singular and multi-stop routes.

Maintain active communication with Uber app and customer regarding weather, traffic and or driving conditions impacting pick-up/delivery requests.

Observe all traffic laws and safe driving conditions.

Deliver Customer Orders Quickly and safely.

Follow written and verbal instructions to identify hard to reach locations.

Use detailed knowledge of region to avoid high traffic areas when possible.

Upheld customer reputation for high performance, reliability and customer satisfaction.

KEY ACHIEVEMENTS:

Maintained over 95% Customer Satisfaction rate annually.

Private Family

Home Health Care 2012 – 2020

Responsible for providing daily living assistance to private client. Duties entailed:

Personal care assistance with bathing, grooming, dressing, meal preparation and administration of oral medications.

Transport to medical appointments

Housekeeping and laundry services

Shopping for food and household essentials

Preparing and serving meals/snacks

Running errands

Annotating daily schedule with progress notes

KEY ACHIEVEMENT:

Recognized for strict adherence to family requirements, pleasant, professional, and daily punctuality with significant annual bonuses.

EDUCATION

Northwestern State University/Associate Degree

General Studies

Southern Arkansas University- Nursing Clinicals

Received academic achievement awards in nursing school for the following:

Maintaining class average GPA of 3.5/higher.

Inducted into The Sigma Theta Tau International Honor Society of Nursing for academic achievement.

SUMMARY OF QUALIFICATIONS

Texas All-Lines Adjuster’s License #3025268

Allstate Adjustors Training

27 years of experience in the field of customer service

Xactimate X1 Training

Ability to multi-task in fast paced environment

Proficient computer and analytical skills

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