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Customer Service Walt Disney

Location:
Burlingame, CA
Posted:
November 13, 2023

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Resume:

JACKLYN N. JAJEH

San Francisco Bay Area 650-***-****

ad030z@r.postjobfree.com www.linkedin.com/jacklyn-jajeh WORK EXPERIENCE

Hillsborough City School District Hillsborough, CA HIVE Childcare Supervisor September 2022 – June

2023

• Supervised classroom with children between the ages of 2 and 11.

• Responsible for communicating with students and offering empathetic and innovative problem- solving assistance with homework assignments and test prep. Long-Term Substitute Teacher October 2018 – March 2020

• Instructed preschool and transitional kindergarten classes, ages three to five, and effectively individualized learning styles for students ranging from moderate to severe needs.

• Successfully managed the classroom, encouraged student participation in daily activities and lessons, minimized potential distractions, and maintained a positive learning environment for maximum potential.

The Walt Disney Company (NYSE: DIS) Orlando, FL

Guest Relations – Food & Beverage Unit October 2021 – June 2022

• Led a multi-functional team at Walt Disney World Resort in guest experience and food and beverage units, effectively overseeing more than 4,000 guests and 3,000 meals per day.

• Managed, directed, and oversaw food and beverage units of high-capacity locations, high- profile guests, and VIP events.

• Advised and partnered with external departments to ensure quality.

• Facilitated and maintained cash handling, POS usage, stocking, store openings, and closing procedures.

• Awarded the Great Service Fanatic multiple times for providing impeccable leadership and guest services.

J & J Check Cashing South San Francisco, CA

Customer Service Professional June 2017 – August 2019

• Oversaw basic daily operations including cashing checks, creating money orders, posting utility payments, completing Western Union transactions, processing mail, and balancing.

• Performed complex data analysis for sales and market trends.

• Formulated, supervised, and coordinated marketing activities and an advertisement program.

• Inspected and maintained supplies, equipment, and work areas to comply with government regulations.

• Maintained records for inventory, income/expense ledgers, purchases, and personnel.

• Managed the hiring, termination, training, and development of employees. EDUCATION

Menlo College

Bachelor of Science (B.S.), Dean’s List Honors

Relevant Coursework: Entrepreneurial Marketing; Integrated Marketing Communications; Digital Marketing; Marketing Research; Strategic Marketing Management; Business Ethics; and Organizational Diversity in the Workplace. ADDITIONAL INFORMATION

Tech/Software: Adobe Creative Suite; Google Analytics; Google Suite; Microsoft Suite; Winx. Community Work: Ramallah Business Professional Networks; Ramallah Youth Club of San Francisco (founder); and Project Hope Volunteer.



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