Kassandra Ortiz

Youngstown, OH *****

ad02wr@r.postjobfree.com

+1-330-***-****

Work Experience

Kennel worker

WAGS AND WIGGLES - Canfield, OH

February 2023 to Present

I work with dogs every single day my responsibilities include kennel cleaning nvreakfast walks lunches playtime’s as well as making sure any pets whom have prescriptions get them. Customer Service Representative

Alorica - Niles, OH

August 2018 to July 2020

I work at Alorica as a call center customer service representative. My daily duties are assisting members with any and all questions, providing insurance information, de escalating any and all conflict with members on the phones and over all helping them live a happier and healthier life. Operator

DINESOL PLASTICS - Niles, OH

October 2017 to December 2017

Worked 12-hour shifts in a fast-paced environment, This included but not limited to being the operator of a press, stacking up product in a pallet, keeping work station clean and perspiring station for following shift.

Telemarketer

VXI Global Solutions - Youngstown, OH

July 2015 to October 2016

I worked as a telecommunications sales agent. My job duties consisted of answering calls providing wonderful customer service and making a sale. This environment ranged from a fast paced to Sometimes incredibly slow days.

Crew Member

McDonald's Corporate - Youngstown, OH

February 2015 to July 2016

I worked over nights as drive through window and front desk greeter. My job duties included greeting the customers, taking orders, cashing out orders, providing the customer complete and correct order. I was also in charge of keeping front area stocked with cups, lids, napkins, condiments etc. Veterinarian Assistant

VIP Petcare - Chicopee, MA

August 2015 to December 2015

Responsibilities

I was responsible for restraining pets distributing and drawing vaccines for vets; also I was responsible for checking clients in cashing clients out helping clients better understand options and products and vaccines. Also was responsible for restocking and cleaning. Accomplishments

I learned how to vaccinated microchip and draw blood Also learned how to restrain pets the correct way

Reference: Kim (manager)

Phone number 413-***-****

Skills Used

Caregiver

Caregiver Homes

January 2012 to December 2013

Leadership

Communication

Social skills

Education

Springfield Academy For Excellence

Skills

• Veterinary Technician Experience

• Veterinary Assistant

• Animal Care

• Animal Restraint

• Pet Care

• Animal Handling

• Windows

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