Ivan Henton

**** *** ****** *****, *******, TX **049

281-***-****

ad02w3@r.postjobfree.com

Professional Summary:

A multi-tasking Project Manager known for successfully taking projects from estimation to closure. Certified as a Project+ Project Manager, I have extensive experience managing projects and an exceptional ability to solve problems and close projects within scope.

• Document Control

• MS Project

• Installation, Maintenance, and Troubleshooting: Servers, Routers, Switches, IP Cameras, Low Voltage Structured Cabling, Digital Video Recorders, Power Supplies, VoIP, and Point of Sale.

• Field Nation

• Financial Management

• Business Development

• Six Sigma Methodologies

• Operations Management

• Project Management

• PMI PMP Course Completion

• Risk Management

• Business Accounting

• Sales, E-commerce Advertising and Marketing

• SaaS Software Sales

• Jira Software

• SharePoint

• Salesforce

• Adobe

• Office 360

Work History:

Solutions Engineer Present

Atser I Houston, TX

Responsible for Software Demonstrations of Atser's state of the art web-based Program Management and Laboratory Information Management System solutions which provide an integrated system for all phases of the owner’s project including Document and Quality Control in addition to maintaining and archiving all associated materials. Built on a patented automated platform, our Virtual Administrator automates manual tasks to drive efficiencies up, while eliminating costly errors. This helps you deliver projects on time and on-budget projects with the highest quality standards in addition to facilitating standardization and accreditation for testing labs. Responsible for delivery and configurations of Software Sandbox Environments and Monitoring Prospective Software Trials, Relative Data and Reports, System Verification, Upgrade Considerations, and New Features. Additional responsibilities include facilitating software sales. o Skills: Jira · Customer Service · Sales Management · Program Management · Server Configuration

· Professional Services · SaaS Sales · Customer Relationship Management (CRM) Operations/ Project Manager (100% Remote) 3/2020- Nov 2022 FlexTek Global I Houston, TX

Flextek Global is a managed service provider specializing in large scale Retail and Commercial technology deployments including audio, video, Structured Cabling and Point of Sale (POS). I recruit and provide project management for all dispatched technicians to ensure scheduling accuracy, on time arrival and adherence to work instructions. I am responsible for project planning for the department in addition to P&L, and internal/external project reporting. All work is documented and approved prior to site departure. Managed 3 direct reports and up to 20 external direct reports per month. Our services include:

• Network Installs & Upgrades

• Network Troubleshooting

• Structured Cabling

• Telecom Troubleshooting, Repairs, and Installs

• Troubleshooting & Repair (PC, MAC, Mobile, Linux, Servers, Kiosk, Etc.)

• Retail, Corporate, and Multi-Site Deployments

• Audiovisual Troubleshooting, Repairs, and Installs

• Detailed Site Surveys, and Plans of Execution.

• Handled blueprint and project designs drawings, scheduled installation teams to sites while doing tech support for them onsite.

My two greatest achievements here have been: Within a few months of my hire date, I took over a National Retail Account from a Senior Manager and successfully managing the completing of his 8 sites that had been rejected by the customer, in addition to being awarded an additional 29 sites. This san1e customer then specifically asked for me again to manage 184 Covid-19 Register Relocation projects all to be completed within 28 days. I Managed the recruiting and project execution with zero rework. Through the relationship I've built with this customer, we have been awarded 14 additional Covid-19 RR sites and countless other projects. I was promoted from Project Manager to Operations Manager during my time with Flextek. See my LinkedIn Profile for a Senior Level Job Reference from this company. Operations Manager Hentons LLC2015 - 2020

Houston, TX

• Responsible for the development of the operational systems, processes and policies, and organizational planning for the ShopHentons.com website.

• My duties and responsibilities included: Inventory Procurement and Control, LTL Freight Logistics, International and Domestic Order Processing, Customer Relationship Management, Reconciling Monthly Activity, Generating Year End Reports, and Tax related requirements.

• Increased revenue streams by reducing costs and performing variance and risk analysis to implement corrective actions.

• Managed all merchandising, replenishment and inventory decisions.

• I also execute Freelance IT/ Low Voltage Projects, in addition to Project Management. Field Project Manager & Customer Engineer (100% remote with travel to Customer Sites as required) 6/2005 - 6/2015

Tyco Integrated Security I Houston, TX

• Independently managed the installation and service of multi-site, integrated security projects, for national retailers throughout Central Mississippi before transferring to Texas to manage projects in Houston and Southeast Texas.

• Manages multiple projects including construction of MDFs and IDFs, cabling, servers, routing, switching, and VoIP systems.

• Installation of low volt distribution systems including device controls, fire alarm, data networking and phone, CCTV, and security. Service and troubleshooting for commercial and industrial applications.

• Lead and directed cross-functional teams to deliver projects within the constraints of schedule, budget, and scope.

• Managed the communication of internal and external stakeholders.

• Performed initial client assessment and analysis to begin research process.

• Responsible for the Procurement, Installation, Maintenance, and Troubleshooting:

• Servers, Routers, Switches, IP Cameras, Digital Video Recorders, Ethernet Cable, Power Supplies, and Sensormatic Anti-thief equipment for National Accounts Retailers such as Walmart, Home Depot, Ross, including Energy Retail accounts such as Exxon, Pilot Travel Centers, Walmart Fuel Stations, and Kroger Fuel Centers

Education

Bachelor of Science I Business Administration

Credits Included: Accounting, Computer Information Systems, and Finance 2013 Tarleton State University, Stephenville, TX

Associate of Applied Science I Marketing Management 2008 Hinds Community College, Raymond, MS

Associate of Science I Electronic Technology 2000

Hinds Community College, Raymond, MS

Certifications

PMI Based Project Management Professional Training Certification: San Jacinto College Houston, TX Project Management Professional Course Completion CompTIA Project+ IT Project Management Certification: ID Number: COMP001020458372

WEB 3.0 Knowledge Certificate in Financial Services Affiliations

Alpha Beta Gamma- International Business Honor

Society. Tarleton Alumni Association- Tarleton State University

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