Project Manager Management

DAN ALLISON

**** ******* ***** 919-***-****

Hillsborough, NC 27278 ********@******.***

Team oriented leader with strengths in managing teams that deliver services through personnel training and individual development using ITIL and ITSM methodologies

Strong communication, presentation skills for any level of audience and a creative problem solver

PMP Certified Project Manager with extensive experience in the IT field, technologies include LAN, WAN, SDWAN, FTTX, Wireless, Security (Firewall/IDS/VPN), Voice (VOIP, Legacy PBX, Call Center) and Cloud Computing (UCS, Nexus, VMWare, EMC, NetApp, AWS, Azure).

Program and Project Management best practices skills using Agile and Waterfall methodologies while working within SDLC and other delivery models

Well versed in multiple project management applications, including Microsoft Project, Project Server, SharePoint, Visio, Tableau, and Power BI. Also, Clarity, JIRA, Oracle, Smartsheet, and ServiceNow

Expert in Mac and Windows platforms along with Office 365 applications

Master of Business Administration, Duke University, Durham, NC

Bachelor of Science, Computer Information Systems, North Carolina Wesleyan College, Rocky Mount, NC

PMP - Project Manager Professional CCNP - Cisco Certified Network Professional

ITILv3 - Info Tech Information Library CCNA - Cisco Certified Network Associate

SPOC - Scrum Product Owner Certified ACE-A - Arista Certified Engineering Associate

CSM - Certified Scrum Master MCSE - Microsoft Certified Systems Engineer

U.S. Air Force - Operation Desert Shield / Desert Storm Veteran

ConvergeOne - Remote - Senior Project Manager, Professional Services - Full-time Jul 2022 - Apr 2023

Manage customer infrastructure projects for Professional Services group using standard delivery methodologies

Projects include LAN, WAN, and SD-WAN (Cisco Meraki/Viptela, Fortinet)

Headed large project to upgrade the network at a large regional bank to SD-WAN from existing MPLS network

Also managed data center upgrade projects for compute, storage, and backup projects

Work with engineering, support, and management teams to successfully meet project objectives

LUMEN - Wake Forest, NC - Lead Project Manager, Managed Services - Contractor Jul 2019 - Jun 2022

Manage customer delivery global projects for Professional Services and onboarding projects for Managed Services

Used tools such as SolarWinds, SharePoint, Meraki, Fortinet, Palo Alto, Juniper, VMware (VeloCloud), and others

Projects included LAN, WAN, and SD-WAN (Cisco Meraki/Viptela, Fortinet)

Led global project, in 13 countries, to replace entire network after a merger to the same vendor, including headends in the Azure cloud

Managed project with over 4,000 locations to upgrade store to a cloud-managed solution

Work with engineering, support, and management teams to successfully meet project objectives

ARISTA NETWORKS - RTP, NC - Project Manager, Consulting Services - Contractor Jun 2018 - May 2019

Responsible for the successful delivery of Professional Services projects of Arista solutions to customers

Solutions included Enterprise WAN and Cloud Networking using Arista EOS software and CloudVision cloud-based management

Customers ranged from small businesses to enterprise and service providers

CISCO SYSTEMS - RTP, NC - Senior Project Manager, Learning @ Cisco - Contractor Jun 2017 - May 2018

Manage end-to-end delivery for Learning at Cisco programs and projects

GOOGLE - Durham, NC - Outside Plant Manager, Google Fiber - Contractor Feb 2017 - Apr 2017

Leader in the Outside Plant (OSP) Construction Management Function for managing the deployment of Google Fiber’s FTTH OSP construction

Ensure the network is built as designed, on time, at proper costs, and with proper quality and validation

Interface with the Google Fiber OSP network team coordinating project construction activities, administrative requirements, financial reporting, invoice approval, material handling, etc.

ANTHEM - Durham, NC - Senior Project Manager, IT PMO - Contractor - Contractor May 2016 - Aug 2016

Responsible for integration of network infrastructure projects for one of the largest health insurer mergers in history

Ensure project documentation is complete, current and stored appropriately

Project was halted due to Justice Department blocking merger

CISCO SYSTEMS - RTP, NC - Program Manager, Solutions Support - Contractor Feb 2015 - Dec 2015

Supported and managed cloud computing and data center projects of varying complexity, ranging from business analysis and development to product management

Create and present statistical and illustrative reports defining process, issues and solutions

DUKE TECH SOLUTIONS - Cary, NC - Senior Project Manager - Contractor May 2014 - Sep 2014

Technical Project Manager overseeing the end-to-end execution of a new product launch for a nationwide service provider for their FTTH (Fiber-To-The-Home) initiative

Responsible for detailed execution and reporting on the three-year $84M CapEx budget and $20M OpEx annual budget

Coordinated design, procurement, lab testing and deployment in seven regional markets

Assisted in other business development for existing and new clients

CISCO SYSTEMS - RTP, NC - Full-time

Program Manager, Cisco Capital Apr 2013 - Oct 2013

Managed and designed globally aligned processes across business units in order to increase the efficiency of the company’s technology and partner financing to grow the client portfolio

Created a project delivery schedule that included financial, resource and material requirements

Provided leadership and coaching to Cisco Capital’s project management community

Project Manager, Advanced Services Apr 2011 - Apr 2013

Team Lead on the Data Center and Virtualization Practice team implementing cutting-edge data center and cloud infrastructure solutions to enterprise, service provider, healthcare and others

Worked cross-functionally with Cisco sales teams, services delivery management and external customers, to coordinate the presales and delivery lifecycle

Managed numerous projects of XaaS (IaaS, PaaS, SaaS), including leading a new OEM product introduction at a major medical device company

Customer Support Engineer, High Touch Technical Support Feb 2005 - Apr 2011

Senior member of a global cross-functional team, AT&T Layer 3 Cell, that was dedicated to the AT&T global IP network

Provided guidance and coaching to junior engineers, including engineers at the Bangalore site

Managed upgrades to IOS-XR and CRS platform

PUBLIC WORKS COMMISSION - Fayetteville, NC - Manager, IT - Full-time Jun 2000 - Feb 2005

Managed the entire network staff and electrical personnel during the FTTH (Fiber-to-the-Home) network design, deployment and support

Recruited, coached, and evaluated staff network team

Provided both strategic planning and tactical 24/7 operations for the county-wide network

Served as department representative in county, city, and company boards on all issues, including planning and budget activities with organization leadership

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