Patricia Best 970-***-****

**** ******* ***** ***** ad02un@r.postjobfree.com

CORE STRENGTHS

Organized Multi-tasking Detail Oriented

Excellent Written Skills Critical Thinker Excellent Computer Skills WORK EXPERIENCE

Via Driver Supervisor

Prepare and present material for driver safety meetings Respond to RTD contacts and investigate as needed

Open Ride Free Lafayette ensure ADA regulations are met without complimentary paratransit Ensure personnel staffing for daily operations

Via Operations Specialist

Perform ride along with drivers to assist in maintaining an expected level of excellence Train drivers as necessary to meet expectations in their service areas Train drivers to meet the needs of coordination

Train drivers to use the MDC for scheduling service Develop school routing for drivers in different service areas Work with supervisor to verify information regarding customer complaints Work with Training department to develop new format for driver revenue training Target Chargeback Specialist

Received and removed product for accurate store inventory Ensured proper holding temperatures for various food stuffs Inspected incoming product for damage

Coordinated with various non-profit organizations for donation of excess product Ensured consumables were returned to distribution center for recycle Maintained and updated notifications for recalled items ensuring proper disposition of recalled items Mining Technologies International Incorporated

Developed standard operating procedures for new division Implemented new procedures to ensure accuracy of information disseminated to clients Prepare and deploy parts, operator, and maintenance manuals for OEM Create new product for long time clients

Military (1986-1991)

Operated as a liaison between military and civilian communities Operated as a liaison between military spouses and military for purposes of pay and benefits Coordinated with Special Services to provide spouses of deployed military personnel with emotional and financial assistance during Operations Desert Shield/Storm Developed and conducted educational seminars for spouses of deployed Marines Responsible for educating deploying military personnel regarding wills, powers of attorney, etc. Conducted training sessions for Marines regarding general Marine Knowledge Ensure accuracy of aircraft repairs for military flight operations Assign dispositions for military and commercial vehicles for subordinate units Ensure pre-trip and maintenance intervals were performed on all assigned vehicles Patricia Best 970-***-****

3814 Settler Ridge Drive ad02un@r.postjobfree.com

AWARDS AND CERTIFICATES

Compliance Certification from Precision Compliance 2010 thru current Accident Response Trained through Via 2011 thru current Field Trainer with Via 2012 thru current

Extra Mile Award Request from RTD 2015

Extra Mile Award: I just wanted to tell you what a great job that Trish does for us and for you. She is extremely responsive in returning calls and emails for information. As you know she is our expert in Longmont and can answer almost any concerns we have in Longmont. She has been instrumental in the coordination program and a great asset on all Call-n-Rides. Brian Matthews RTD EDUCATIONAL BACKGROUND

Front Range Community College 1997

Associate of Science

Colorado Art Institutes 1999

Associate of Applied Science Animation and Design

Phlebotomy Learning Center 2004 & 2007

Certified Phlebotomist 2004 thru 2008

CareerTrack Seminar

Managing Emotions Under Pressure 2011

High Impact Communications Skills for Women 2012

How to Communicate with Tact and Professionalism 2014 Microsoft Excel 2013: The Basics 2015

Microsoft Excel 2013: Beyond the Basics 2015

Community Transportation Association of America

Certified Community Transit Supervisor expired July 2021

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