KEDEDRA TIA WINT

RECETIONIST/HOUSEKEEPING/SERVER

5

ad02ul@r.postjobfree.com

Highly organized individual with exemplary multitasking, time management and customer service skills. Responsible and respectful professional willing to go the extra mile to assist others and ensure work is done efficiently.

876-***-****

Lamb Town Road

Mandeville

Manchester

Jamaica

EDUCATION

Secondary Examination Certificate(CXC)-6 passes

Bellefeild High School

2010-2015

Food and Beverage Maitre D(supervisor) NVQJ Level 3 Diploma

Ebony Park HEART Academy

2017-2019

EXPERIENCE

Ebony Park Trainee Restaurant(server)

2018-2019

Duties include:

Provide excellent customer services

Greet customers and present menus

Make suggestions based on their preferences

Take and serve food/drinks orders

Up-sell when appropriate

Arrange table settings

Keep tables clean and tidy at all times

Deliver checks and collect payments

Cooperate and communicate with all serving and kitchen staff

Adhere to all relevant health department rules/regulations and all customer service guidelines

Luna Sea Inn(receptionist)

Duties include:

Greet all guests and assist them with check-in and check-out

Maintain a positive attitude and friendly demeanor

Respond to all guest questions and requests

Answer and forward phone calls

Manage guest bookings and reservations

Keep a tidy and orderly workspace

Assist with administrative and clerical tasks as needed

2019-2022

Luna Sea Inn

(House keeping)

Cleaning guestrooms mid-stay and after departure

Making beds

Replacing dirty linens and towels

Restocking guestroom amenities like toiletries, drinking glasses, and notepads

Removing garbage, recycling, and room service trays

Picking up and returning valet laundry items

Organizing and stocking housekeeping carts

Notifying the maintenance department about broken appliances, old light bulbs, or damage

Upholding the hotel’s confidentiality and security standards

Respecting “do not disturb” signs and the guest’s privacy

Organizing room for special occasions such as birthdays etc.

Luna Sea Inn (Stock taking)

Kitchen, bar and storeroom inventory.

Entering inventory data into excel.

Reorder and restock goods for the restaurant.

SKILLS

PROFESSIONAL

Communication Skills

Problem Solving

Software application

LANGUAGE

English

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