Mikala Ellstrom

Always Looking At The Full Picture

Kerman, CA 93630

ad02ht@r.postjobfree.com

+1-559-***-****

Having a lot of different work, background experience, allows me to be very diverse in any work environment. Being a former business owner to being an employee I’ve been able to grow in my work ethics and have neutral understanding and be knowledgeable in all areas. I am very fast at learning, I take big sacrifices, and I get my job done 180% all the time. I don’t give up when things get hard, I can handle all situations and different matters because. I have been on both sides of the spectrum. I will always be honest and never say I know how to do something, if I don’t know how to do it. I am bilingual in 3 languages and can sign language.

Authorized to work in the US for any employer

Work Experience

Shift Supervisor

Starbucks - Kerman, CA

June 2023 to Present

team management, safe control, cash handling, cash management, depositing end day sales, inventory control, inventory counts, dates, customer engagement, customer service, customer support, key holder, cashier, POS, EFT training, product development, time management, time control, scheduling Store Manager

Fastrip Gas Station - Kerman, CA

January 2023 to April 2023

Cash handling, money management, receiving, training, cash balancing, lottery inventory, merchandising, maintenance, customer service, cashier, ordering, inventory control, team management, POS, EFT transactions

Owner/Operator

Grocery Outlet - Kerman, CA

June 2017 to December 2022

Moved from Washington state, after being an employee in a grocery outlet where I lived from 2017 to 2022. I entered the aspiring operator program and got selected for the store here in Kerman California as an operator and owner. Because my store was low volume, I ended up selling it and I am seeking a new opportunity.

Cashier/Customer Service/Chef

Cyro’s Gyro’s - Monroe, WA

April 2013 to May 2017

I worked seasonally for this gentleman, every year for our apple blossom festival in Washington state. I learned how to cashier, did great customer service, and cook at the same time in a fast paced and busy environment. I made sure orders went out on time, instead of making the customer wait. Server/Front Desk

Bonaventure Senior Living - East Wenatchee, WA

February 2016 to April 2016

Handled all appointments for the seniors, and made sure all visitors were checked in and employees are checked in for their shifts and clocked out on time. I made sure to be the face of Bonaventure Senior living to bring a welcoming atmosphere. I also worked in the kitchen as a server during breakfast, lunch and dinner and with 580 seniors, it was very busy and very fast paced. Education

High school diploma

Wenatchee High School - Wenatchee, WA

September 2010 to June 2013

Skills

• QuickBooks

• Marketing

• Management

• Business management

• Business coaching

• Retail sales

• Retail management

• Customer service

• Customer support

• Data entry

• Data analysis skills

• Recruiting

• Shipping & receiving

• Order entry

• Order management system

• Financial analysis

• Financial acumen

• Lean management

• Leadership

• Conflict management

• Communication skills

• Computer skills

• Microsoft Word

• First aid

• Microsoft Excel

• Microsoft Office

• Employment & labor law

• Employee orientation

• Budgeting

• Financial Report Writing

• Strategic Planning

• Sales Management

• Upselling

• Forecasting

• Merchandising

• Research

• Pricing

• Salesforce

• Account Management

• Process Improvement

• General Ledger Accounting

Languages

• English, spanish - Intermediate

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