Nicole L. Laurin

**** ******* *** *** ***, stanton, ca 90680

714-***-****

Distribution Center Security / Corporate Security / Compliance Security / Event Security/data information storage and security/ professional mortuary first call representative Core competencies include:

● Physical Security Operations ● C.C.T.V. & Access Control Systems

● Supply Chain Security ● Remote monitoring and Dispatching

● Safety & Emergency Response ● C-TPAT Certified (Tier III Validation)

● Customer Service ● Supervisory Experience

Prof

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Exp

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Mortuary transportation 2018-present

Provided service to several mortuaries through Traditional Funeral Services making removals of decedent's in various locations. Remained on call during shift and responding to calls within a certain time frame. Information center specialist/courior/fleet manager 2010-2018 Recall data storage and security

Drive a route daily that varies from day to day in location. Knowledge and interaction with 70+ clients within any given month. Picking up and delivering tapes. Inside office i receive the days incoming tapes and vault according to location assignment. Manage maintenance and repair of 8 fleet vehicles. Train New employees. I hold a lead ics position currently. I am a keyholder. My peers look to me often for assistance within the company.

Security & First Response Officer, 5/2007 - 5/2008 Pacific Sunwear of California, Inc., Anaheim, CA

Provide key support in asset protection, supply-chain security, procedural security, and safety for an apparel company with $1.4 billion in annual sales. Implement and enforce security, asset protection and inventory control programs. Utilize patrols to identify and remedy potential areas of loss. First responder, certified in CPR/AED/First Aid. Outstanding customer service skills. Emphasize prevention of losses through theft, fraud, misrepresentation, injury, coercion and embezzlement. Monitor and operate security systems, including closed-circuit television

(CCTV), radionics, access control, and remote monitoring devices for the safety and security of local and Mid-West facilities. Assist Senior Manager of Loss Prevention in internal investigations. Provide support for store celebrity events. Ensure compliance to company SOX directives and C-TPAT requirements.

Selected accomplishments:

● Member of the Customs – Trade Partnership Against Terrorism (C-TPAT) implementation team, achieving tier-three Validation status, with zero recommendations in security from Customs Border Protection.

● Member of department accredited with consistently maintaining a Distribution Center shrink figure below 1%.

● CPR/AED/First Aid Certified.

Loss Prevention, 12/2006 – 5/2007

Placement Pros, Azusa, CA

Provided Loss Prevention services for Bloomingdales in Costa Mesa, during the construction phase of their building. Responsible for verifying worker belongings when entering and exiting the site. Responsible for observing and reporting safety concerns during construction. Identified and reported potential areas of loss.

Field Supervisor, 5/2004 - 11/2006

Allied Barton Security Services, Orange CA

Responsible for site audits and officer inspections. Handled scheduling for call-offs to ensure contractual obligation for staffing. Provided direction and training to officers and interacted with clients.

Receiving Officer, 2/2003 - 4/2004

Alliance International Security, Santa Fe Springs, CA Receiving Officer for a metal processing plant. Reviewed the documentation of inbound and outbound trucks ensuring haz-mat compliance. Inspected temperature gauges and reported irregularities, per emergency directives.

Shift Supervisor, 11/2000 - 2/2003

Pinkerton Security, Torrance, CA

Shift Supervisor for the Long Beach Towne Center contract. Provided direction for 5 officers in the areas of patrol, customer service, safety, emergency response, and conflict resolution. Health Care Attendant, 12/2000 – 6/2001

Imperial Manor Room & Board, Norwalk, CA

Park Character, 2001 – Present (Halloween Only)

Knott’s Berry Farm, Buena Park, CA

Credentials

Diplomas & Certifications:

CCTV & Surveillance • Lenel Access Systems • Radionics Systems Panel • Pelco Video • March Video Systems • Customs-Trade Partnership Against Terrorism • CPR/AED/First Aid • California Guard Card

Additional Professional Development:

Frontline Leadership • Sexual Harassment in the Workplace • Legal & Ethical Standards • HIPPA Privacy Awareness Certified

Technical Proficiencies:

Microsoft Office (Word, Excel, and Access) • Lenel • PC 9000 • Secure Perfect • March Systems all using PC-based Windows systems.

Certified Bartender & Tips Trained:

Graduate of the National Bartending School and certifies mixologist. Proficiency in alcohol serving best practices and legalitys.

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