Samson S Ingles

310-***-**** ad02cd@r.postjobfree.com

Compton, CA 90220

OBJECTIVE

Seeking a job for customer service

EDUCATION/CERTIFICATIONS

EL CAMINO COLLEGE (COMPTON CENTER)

Transfer Associates of Nursing and Criminal Justice December 2024

OPPORTUNITY FOR LEARNING

High school Diploma Graduates: May 2011

EXPERIENCE

MR. C’S TOWING (OFFICIAL POILCE TOW) South Gate/Huntington Park Dispatch/Yard worker 2021-present

Keep records and prepare detailed reports of all emergency calls and all communication.

Ensured extraordinary customer service by promptly and accurately responding to phone calls.

Answer inbound calls on multi-line telephone in complex and fast-paced work environment, to assist customers effectively and efficiently.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Performed customer service including deescalating critical complaints, satisfying customer needs in emergency situations, and ensuring timely arrival avoiding missed flights.

SECURITAS AB SECURITY COMPANY Torrance 2021 to present HARBOR UCLA

•Provide exceptional Customer service to ensure the safety of the clients and visitors.

•Created comprehension incidents reports and notify personnel of emergency immediately in event of emergency situations.

•Worked in noisy environment, climbed ladders, and went up and down stairs and work outside in non-ideal weather conditions (rain, wind, and extreme temperatures including cold & heat.

•Use metal detector and x-ray devices resolve inquiries from employees, patients and visitors.

United Business Freight Forwarders Commerce, CA

Delivery Driver August 2017-December 2018

Providing communication relationship between customer and staff.

Operating the motor vehicle safely and competently.

Following the planned paths.

Maintaining protective driving.

Achievements/ Certifications/ Community service

CPI Blue Card (8 hours training/NE13ABOB) June 6, 2018

BATON PERMIT (TFF-1303) Lifetime

Guard card (40 hours (about 1 and a half days)/ G1829018) July 31,2019

Adult CPR/AED. Pediatric CPR and First aid (GSTYV9) March 1, 2018

References

Steve Damaso (Friend for 10 years) Occupation: Field Engineer at Turner Construction

Nancy Torres-Guameres (Friend for 9 years) Occupation: English Professor at El Cerritos

Menendez (coworker/friend for 2 years) Occupation: Parking Enforcement for Huntington Park Police dept.

Mark (Manager for 2 years) Occupation: Field Manager at Mr. C’S Towing

David (Friend for 2 years) Occupation: Night Shift Tow truck driver at Mr. C’S Towing

Performs campus and parking lot control.Monitors and directs student activities in hallways, restrooms, and in areas adjacent to the school buildings. Monitors grounds and buildings for signs of unauthorized persons vandalism, fire, and other potential hazards that might cause harm to students, staff or property.Controls, monitors and provides direction to unauthorized persons on the campus and parking lot areas. Maintains continuous surveillance of doors, gates and windows.Assists and directs campus visitors to authorized parking areas and appropriate offices.Counsels and advises students and others regarding violation of District policies, rules and regulations; reports inappropriate student behavior and prepares the necessary incident reports.Provides traffic control and security services for special events.Patrol school campus premises before, during, and after school hours to prevent/discourage infraction of school policies and other violations. Diffuse confrontations and otherwise discourage violence on or near school campus.Monitors functions and activities as specified by the site administrator.Assists students experiencing illness or other physical difficulties by escorting them to the health office or appropriate administrative offices.May prepare vandalism, property damage and theft reports.May be required to assist in the arrest of persons committing crimes and violations of law on District property, collect and preserve physical evidence, and prepare written reports concerning incidents.

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