Rotasha Simmons

ad02ao@r.postjobfree.com

210-***-****

Career Summary

To be a beneficial asset to the company as an extension to build experience. I am passionate about my abilities of work ethics within a team and individual environment; which would include being detail oriented and accurate to ensure customer satisfaction. Education

Northwest Vista College

07/2018-05/2019 Associate’s in Criminal Justice

El Paso Community College

05/1999-05/2011 Associate’s in Teaching

Andress High School

08/1994-05/1998 Diploma

Experience

Quiktrip 10700 E 45th Ave. San Antonio, TX 78251 Part-time CSR

06/2023- Current

● Manage store tasks

● Cashier

● Kitchen Cook

● Ensure duties are completed

● Cleaning

● Customer service

● Cash Handling

Experience

Food Bank of the Rockies 10700 E 45th Ave. Denver, CO 80239 Dry Distribution Specialist

07/2022- 05/2023

● Manage Volunteers

● Ensure order accuracy

● Maintain area cleanliness

● Ensure duties are completed

● Forklift certified

● Post order completion in Ceres

● Ensure products available for next day orders. (WAP) Circle K 1414 1604 N. San Antonio, TX 2601 S Tower Rd. Aurora, CO Customer Service Representative 02/2020- 01/2021

● Cashier

● Customer service

● Maintain store appeal

● Ensure duties are completed

● Stocking

● TABC certified

● Cash Handling

Ez Mart 11519 Big Mesa San Antonio, TX

Manager 06/2019- 01/2020

Assistant Manager 09/2015- 06/2019

● Cashier

● Customer service

● Maintain store appeal

● Ensure reports are submitted

● Ensure duties are completed by employees

● Micro manager store operations

● Stocking

● TABC certified

Ibex Global 12449 Silicon Drive San Antonio, TX

Technical Support Advisor 07/2015 – 11/2015

● Troubleshoot mobile devices, emails, and accounts created by customer

● Data entry and payment processing

● Up sales

● Assist with insurance plan of devices

● Customer service

Experience

Alorica Inc. 1440 Goodyear El Paso, TX

Technical Support Representative 04/2015 – 07/2015

● Troubleshoot mobile devices, emails, and accounts created by customer

● Troubleshoot services: Home phone, Internet, Television

● Troubleshoot: Computers, and TV’s

● Data entry and processing

● Up sales

● Customer service

HGS 12120 Rojas El Paso, TX

Customer Service Representative 05/2014 – 04/2015

● Troubleshoot mobile devices, emails.

● Troubleshoot services: Home phone, Internet, Television, and Satellite internet.

● Troubleshoot: Computers, and TV’s

● Finance

● Data entry and payment processing

● Sales

● Assist with insurance plan of devices

● Open customer accounts

● Account management

● Internet communications

● Create accounts and product services

GC Services Lee Trevino El Paso, TX

Customer Service Representative 02/2011 – 05/2014

● Finance

● Data entry and payment processing

● Sales

● Diffuse escalated calls

● Open customer accounts

● Account management

● Internet communications

● Create accounts and product services

● Telephonic communications

● Troubleshoot online access accounts

Children’s Place Learning Center 4881 Salem El Paso, TX School age Teacher / Bus driver 04/2008 – 07/2009

● Prepare and serve food

● Transport children

● Watch over children safety

● Maintenance

● Manage lesson plans

● Adhere to scheduled activities

Experience

Redcats USA 500 S Mesa Hills El Paso, TX

Sales Associate 10/2005 – 03/2008

● Account management

● Account verification

● Data entry for company catalogs

● Troubleshoot

● Sales

● Create order for catalog subscription

Children’s Place Learning Center 4881 Salem El Paso, TX Daycare Teacher 08/2002– 10/2005

● Prepare and serve food

● Watch over children safety

● Maintenance

● Manage lesson plans

● Adhere to scheduled activities

Dollar General 12449 Silicon Drive San Antonio, TX 3rd key Sales Associate 12/1999 – 01/2002

● Acting manager, tallied registers, and Open/closed store

● Unload and stocked products

● Inventory of products

● Greet customers

● Met quota and sales goals of merchandise

Children’s World Learning Center 4881 Salem El Paso, TX Daycare Teacher’s Assistant 03/1998 – 12/1999

● Assisted with preparation and serving food

● Assisted with watching over children safety

● Assisted with managing lesson plans

● Assisted with adhering to scheduled activities

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