Customer Service Assistant Manager
Resume:
Kimberly J. Pitts
**** ******* **. *********, **. 75146 469-***-**** *.*******@*****.***
Objective
To obtain a position that will continue my career growth
Education
HIGH SCHOOL DIPLOMA
Skills & Abilities
MANAGEMENT
Communication
Leadership
Adaptability
Development of self & others
Experience
ASSISTANT MANAGER WALMART AUG 2004-PRESENT
Drive sales and financial performances in the Auto Care Center and service area by receiving and stocking merchandise
Ensuring effective merchandise presentation, accurate and competitive pricing and proper signing and in-stock and inventory levels
Budget and forecast sales
Assessing economic trends and community needs
Ensure that sales and profit goals are achieved and implement plans to correct any deficiencies
Provide customer service and assistance by acknowledging the customer; identifying customer needs; assisting with purchasing decisions; locating merchandise; resolving customer issues and concerns
Promote products and services while maintaining a safe shipping environment
Create and process customer requests and service orders in accordance with company policies and procedures
Ensure technicians are trained and certified on service related procedures
Maintain equipment in accordance with company guidelines and monitoring the Auto Care Center for the environmental disposal hazardous materials and OSHA compliance
Provide supervision and development opportunities for associates by hiring and training
Ensure compliance with company policies and procedures
Utilize and support Open Door Policy
BAGGAGE HANDLER GREYHOUND JULY 2002-AUG 2004
·Loading and unloading passenger luggage. Made sure luggage arrived according to its destination tag, on time. Responsible for sorting stacking baggage on specified carts or conveyors to see that it gets to its proper destination.
License & Certifications
Insurance Adjuster
State Farm Auto Certification
Interest
Learning and experiencing new and different things
Contact this candidate