AP Altenise Patterson

Jacksonville, FL ***** 904-***-****

ad023d@r.postjobfree.com

PROFESSIONAL

SUMMARY

Caring, empathetic Substance Abuse Counselor with five years of experience in Outpatient settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue new role with Hoistic group. SKILLS Court Hearings

Court Reports

Patient Profile Establishment

Therapeutic Exercise

Client Service

Crisis Intervention

Mental Health Treatment

Assessment Tools

Corrective Action Planning

Best Practices and Standards

Group Activities

Prevention Programs

Individual and Group Counseling

Progress Reports

HIPAA Requirements

Clinical Interventions

Behavior Treatment Planning

Addictions and Substance Abuse

Clinical Documentation

Problem Management

Cognitive Behavioral Therapy

Court Orders

Program Organization

Risk Level Determination

WORK HISTORY COURT SERVICE COUNSELOR 09/2018 to CURRENT River Region Human Services, Inc. Jacksonville, Florida Documented individual weekly sessions and group notes. Arranged for provision of services and referrals.

Maintained resident privacy and followed HIPAA privacy and security regulations.

Conducted scheduled individual chemical health counseling sessions weekly.

Facilitated structured, scheduled substance use disorder treatment groups.

Advised and supervised offenders as ordered by court to enforce compliance with court directives.

Investigated and evaluated assigned offenders through interviews with relatives, members of social agencies and employers. Developed and implemented client-based programs and referred offenders for placement in needed services.

Built positive working relationships with offenders to achieve program goals.

Developed individual treatment goals based on history and diagnosis. Provided counseling and support to clients with drug and alcohol abuse issues.

Facilitated group and individual therapy in outpatient setting. Displayed sensitivity to cultural and linguistic needs of clients and families served.

Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.

Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT). Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources. PROGRAM SUPERVISOR RESIDENTIAL GROUP HOME 02/2017 to 08/2018 Angelwood, Inc. Jacksonville, Florida

Directed team of 10 personnel, overseeing records, performance and quality assurance.

Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals. Set up and directed all aspects of residential outing program with client focus.

Established policies covering medication management and proper administering.

Organized and managed program development from conception through successful execution.

Gathered and organized printed materials required for program participation.

Provided ongoing direction and leadership for program operations. Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.

Designed program implementation and maintenance plan. Addressed and resolved technical, financial and operational concerns by working with team members and directors.

Prepared monthly reports on sales trends for upper management. Entered data in Paycom system and handled database maintenance. Assisted with community resources for healthcare and mental health. MEDICAID DIRECT SUPPORT PROVIDER 06/2015 to 12/2016 Another Helping Hand Jacksonville, Florida

Maintained clean, safe and well-organized patient environment. Assisted disabled clients to support independence and well-being. Updated patient files with current vitals, behaviors and other data relevant to treatment planning.

Monitored progress and documented patient health status changes to keep care team updated.

Developed rapport to create safe and trusting environment for care. Led patient or group recreational activities for enhanced patient outcomes. Administered medication as directed by physician.

Consulted with different healthcare disciplines to offer important mental health support to patients.

Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Assisted clients with daily living needs to maintain self-esteem and general wellness.

Provided compassionate and patient-focused care to cultivate well-being. Recorded status and duties completed in logbooks for management. Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Scheduled daily and weekly care hours for client caseload. WORKER'S COMPENSATION COORDINATOR/MEDICAL 07/2005 to 03/2008 ASSISTANT

St. Vincent's Medical Center Riverside Jacksonville, Florida Used formal channels of communications to report concerns, personal requests and patient issues.

Processed and mailed or faxed reports to employers and insurance carriers.

Obtained authorizations for patient referrals to specialists, diagnostic testing and surgeries.

Filed final copy of authorized referrals in patient file for physician review. Maintained unit-based safety and infection control requirements. Completed human resource operational requirements by scheduling and assigning employees.

Planned, monitored and appraised employee work results by training managers to coach and discipline employees.

Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements. Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks. Planned and launched large-scale events that boosted employee participation by 85%.

EDUCATION Bachelor of Science Allied Health Management 05/2004 Jones College - Jacksonville, Jacksonville, FL

summa cum laude graduate

4.0 GPA

Honor's Scholarship Recipient

Dean's List 2nd semester 2001

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