Customer Service High School
Resume:
Taina Clarke
*** ******* ****** • Clifton, NJ, **011 •
ad021d@r.postjobfree.com
Education:
Felician University
Rutherford, NJ
Bachelor of Arts, Education/English. GPA [3.7]
I am studying education at Felician University! Pursuing a degree in education is meaningful and impactful, and provides students like myself the opportunity to make a positive difference in the lives of students and contribute to the development of future generations. Education is a crucial field that plays a vital role in shaping individuals and societies as a whole.
Relevant Coursework: [Awards: Dean’s List 2020-2021] High School: Bergen Arts and Science Charter High School Hackensack, NJ
August, 2020
Experience:
Organization: BJ's Restaurant & Brewhouse
Teterboro, NJ
Position Title: Take Out Specialist
May, 2022 - September, 2023
● 1. Taking and processing customer orders
● 2. Packaging and organizing orders:
● 3. Coordinating with the kitchen staff
● 4. Managing payment transactions
● 5. Providing excellent customer service
Taina Clarke
● 6. Maintaining cleanliness and organization
Organization: Grand Lux Cafe
Paramus, NJ
Position Title: Hostess
August, 2019 - January, 2021
● 1. Greeting and welcoming guests
● 2. Managing reservations
● 3. Seating guests
● 4. Providing menus and information
● 5. Coordinating with the waiting staff
● 6. Managing wait times
● 7. Maintaining the appearance of the hostess stand Organization: Abercrombie & Fitch - Kids
Paramus, NJ
Position Title: Brand Representative
August, 2018 - January, 2020
● 1. TASKS CUSTOMER EXPERIENCE Interacts with and
assists customers to ensure they have an outstanding store experience.
● 2. STORE PRESENTATION AND SALES FLOOR
Maintains and updates visual and presentation standards throughout the store by completing store recovery and form changes.
● 3. ASSET PROTECTION AND SHRINK Follows all
company safety and security policies.
● 4. COMMUNICATION Develops good working
relationships with others. Keeps manager informed of Taina Clarke
customer merchandise (e.g., placement, availability, customer fit) and business flow (e.g., long lines at cash wrap or fitting rooms) issues.
● 5. POLICIES & PROCEDURES Follows company
procedures, including Handbook Policies, as well as all managerial instructions and assignments.
● 6. TRAINING AND DEVELOPMENT Participates as an
active team member in accomplishing team goals.
Participates in training meetings to ensure company standards are met (e.g. Five Minute Meetings).
Organization: Rainbow Montessori School
Pompton Plains, NJ
Position Title: Teacher’s Assistant
September, 2022 - August, 2023
● 1. Assisting the teacher in classroom management
● 2. Supporting lesson preparation
● 3. Providing individualized support to students
● 4. Assisting with grading and record-keeping
● 5. Supervising students during non-instructional periods
● 6. Collaborating with the teacher and other staff:
● 7. Assisting with special education or individualized education programs (IEPs)
Leadership & Activities:
Best Buddies International
Lodi, NJ (2021-2022)
Taina Clarke
Best Buddies is a fantastic organization that promotes friendship and inclusion for individuals with intellectual and developmental disabilities. As a participant in the program, responsibilities included:
● 1. Building friendships: establish and maintain a meaningful friendship with an individual with an intellectual or developmental disability.
● 2. Advocacy: Best Buddies encourages participants to advocate for individuals with disabilities and promote inclusion within their communities.
● 3. Participating in events and activities
● 4. Supporting the mission of Best Buddies
● 5. Communication and reporting
● 6. Personal growth and development:
Skills & Interests [Technical]: Microsoft Office, Google Drive, Social Media, Presentation Software, Spreadsheets
Language: English - Expert, Spanish - Expert
Interests: Recognized for excellent customer service, the ability to interact with clients, and obtaining positive feedback.
Contact this candidate