Customer Service Representative

Kelly McIntyre

Waukee, Iowa, United States

**************@*****.*** 515-***-****

linkedin.com/in/justamom

Summary

Goal oriented and can-do attitude. Always striving to do better for myself, my kids and my community. Experience

Customer Service Representative

Athene

Jan 2023 - Present (11 months)

I work with people by taking calls in the call center. We discuss annuities and how the market affects their growth options and receiving payments, providing the ability to make some changes on the accounts and other like items.

Customer Service Coordinator

Custom Electrical Services

Apr 2022 - Mar 2023 (1 year)

Assistant Manager

Dunkin'

Apr 2021 - Jan 2022 (10 months)

Shift Leader

Dunkin'

Oct 2020 - Apr 2021 (7 months)

Dispatcher

Ready Mix Concrete Company

May 2017 - Oct 2020 (3 years 6 months)

Temporary Associate

Aerotek

Mar 2017 - May 2017 (3 months)

I worked at Primary Health Care as a Referral Coordinator. Assisted with the fulfillment of orders from doctors to specialists, request paperwork, and ensured the accuracy of documents in the system. Server

Cracker Barrel

Aug 2016 - Apr 2017 (9 months)

Kelly McIntyre - page 1

Helping with guest services, ensuring quality of experience, and delivering food to customers. Personal assistant, Customer Support Specialist, Job Coach, Residential Coordinator

Home Remedies Iowa/ Optimae Life Services

Mar 2014 - Aug 2016 (2 years 6 months)

Help people learn to do everyday tasks, take clients shopping, prepare schedules, and assist with budgeting their money.

Direct Support Professional

Easter Seals Iowa

Feb 2015 - Jul 2015 (6 months)

Suit Program Coordinator and Outreach Specialist

Dress for Success Des Moines

Sep 2014 - Jan 2015 (5 months)

general clerk

Kelly services

Jul 2012 - Dec 2013 (1 year 6 months)

server

34's sports grill

Mar 2012 - Jun 2013 (1 year 4 months)

Cashier

Casey's

Oct 2010 - Jun 2012 (1 year 9 months)

New Car Sales Consultant

Apr 2009 - Jun 2009 (3 months)

Manager

Fazolies

2007 - 2007 (less than a year)

Education

Kaplan University

Bach. of Science, Criminal Justice

2007 - 2009

Kelly McIntyre - page 2

Licenses & Certifications

Boy Scout Youth Protection - Boy Scouting

Skills

Customer Service • PowerPoint • Word • Microsoft Office • Data Entry • Microsoft Excel • Microsoft Word • Outlook • Sales • Time Management Kelly McIntyre - page 3

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