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Customer Service Supply Chain

Location:
Indianapolis, IN
Posted:
November 11, 2023

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Resume:

Brieanne

Flora

EDUCATION

Indiana University, Kelley School

of Business Indianapolis, Indiana

May 2016

Bachelors of Science in Business

Dual Majors: Accounting and

Finance

Ivy Tech Community College of

Indianapolis, Indiana

May 2021

Third Major/Professional

Certificate

Supply Chain

Management/Logistics

CONTACT

• ad01w4@r.postjobfree.com

317-***-****

• Indianapolis, IN

SKILLS

• QuickBooks

• Microsoft Office

• Microsoft Excel

• Customer Service

• Budgets

• Payment Plans/Collections

• Accounts Receivable/

Payable/Management

• Team Collaborations/Team

Management

• Invoice Processing/Data Entry

• SAP Experience

• CMC Experience

• Agiloft Experience

• Dispute Creation/ Processing/

Resolution

• Self-Motivated

• Meticulous

• Collaborative/Supportive

EXPERIENCE

EXECUTIVE ASSISTANT

MARK LAMBERT

September 2023-Current

• Completion of weekly tasks

• On call for time-sensitive business operations

INTERNATIONAL OPERATIONS SPECIALIST

DIRECT XPRESS LOGISTICS

June 2022-August 2022

• Daily managing of international shipments

• Manager of international accounts and customer

communications

DISPUTE CONCIERGE/CONTRACT RESEARCH

ANALYST/BILLING SPECIALIST

ROCHE/DRC COMMUNITY

November 2020-June 2022

• Creation of Disputes in SAP

• Processing Disputes

• CRA/Research Dispute Cases to determine validity

• Report running/Daily Data reports

• Extensive work in Smartsheets

• Customer Service/Email updates on dispute

cases/Inquiries

• Price Validations/Bill Blocks

• Team Collaborations/Virtual Meetings/Special

Projects

• SAP/CMC/Agiloft experience

• Root Cause Research and Data Gathering

• Contract Experience

ACCOUNTING SPECIALIST

BACKHAUL DIRECT

JUNE 2016-MAY 2020

• Accounts Payable/Receivable Management

• Collections/Setting up payment schedules for

customers

• Customer Service, Troubleshooting, Team

Collaborations

• Processing Invoices

• Managing Multiple Account Managers and their

accounts to keep accounts up to date.

• International Shipping Accounts Primary Financial Representative



Contact this candidate