Saterria V. Williams

**** ******* **** ********, ** 20785

443-***-**** ad01v4@r.postjobfree.com

Resilient and highly motivated building service worker with very strong critical thinking, problem solving, and customer service skills, stellar written and verbal communication skills, and proven ability to work well under pressure

Education

Woodlawn High School

Baltimore, MD

June 2005

High School Diploma

GPA: 3.80

Baltimore City Community College

Baltimore, MD

2006-2007

Pursuing Nursing Degree

Professional experience

Auto Parts Warehouse Upper Marlboro, MD September 2017

Warehouse Worker

Operated a forklift

Packed boxes for customer delivery

Comcast Capital Heights, MD July 2017- September 2018

Warehouse Worker

Made sure cable boxes were in good working condition

Built and unwrapped pallets

Packed boxes for customer delivery

CH Home Health Care Services Baltimore, MD June 2011- Present

Independent Contractor (Certified Nursing Assistant)

Provide basic care to patients and assist them in daily activities, including cooking, cleaning, bathing, and dressing patients

Collect information about patients’ conditions, treatment plans, and medical information from caregivers, nurses, and doctors

Clean and sanitize patient areas, including changing bedsheets, doing laundry, and other housekeeping

Serve as conduit between patients and nurses and doctors by communicating all health-related issues

Examine patients for any bruises or injuries

Ensure that patient is comfortable and safe

Run small errands

Baltimore City Public Schools Baltimore, MD June 2016- March 2017

Independent Contractor (Building Service Worker)

Worked on a team of several other building service workers to clean public schools after school ended

Ensured that buildings were neat, clean, free from clutter, and safe

Picked up trash, swept, mopped and buffed floors using industrial cleaning equipment

Completed light building maintenance and repair when needed

Federal Express Baltimore, MD November 2011-January 2012

Warehouse Worker

Prepared packages to be shipped

Scanned packages to ensure that they arrived at the correct destination

Assisted team members in labelling and sorting packages

Case Mason Baltimore, MD February 2010- June 2010

Warehouse Worker

Prepared packages to be shipped

Scanned, sorted, and stacked packages to ensure that they arrived at the correct destination

Baltimore City Public Schools Baltimore, MD September 2006- August 2009

Teacher’s Aide

Assisted the classroom teacher by reinforcing the subject matter being taught

Accompanied students as they walked through the buildings to various special subjects, to the cafeteria, and to use the restroom

Supervised students in the classroom, on the playground and other outside areas, and chaperoned field trips

Graded papers and recorded students’ grades in the teacher’s gradebook

Helped with classroom and bulletin board decoration

Ensured that the classroom was neat, orderly, and organized

Made copies, ran errands in the building, and assisted the teacher with various tasks as assigned

Additional Credentials

Technical skills

Excellent written and verbal communication skills

Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, and Research)

Certified Nursing Assistant (CNA) and Geriatric Nursing Assistant (GNA)

References: Available Upon Request

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