Customer Service Virtual Assistant
Resume:
Tacuma Rami
**********@*****.***
Objective
I am a customer service oriented professional seeking a position that provides an opportunity for growth and stability.
Work History
Fairway Independent Mortgage Company
Aug 2020 - Feb 2022
Mortgage Closer
● Communication with loan officers regarding/ confirming sale details
● Verification of documents received from buyers
● Verification that all information has been entered correctly.
● Finalizing the Closing Disclosures
PAG Consulting
Nov 2018 - May 2019
Dispatcher
● Dispatch
● Answering phones
● Customer Service
● Directing drivers
Interviewing Services of America
Feb 2018 - June 2018
Market Research
● Phone interviews
● Data entry
● Survey administer
Potential industries
Feb 2017 - Jan 2018
Recycling Professional
● Recycling
● Sorting
● Picking
Action Marketing
Nov 2016 - Jan 2017
Customer Service for DirecTV
● Customer Service
● Retention
● Sales
The Southside Community Art Center
Jan 2014 - Oct 2016
Front Office
● Receptionist
● Customer Service
● Social Media content
● Tours
● Facility rentals
Academic Advantage
Dec 2012 - Jan 2014
Tutor Recruitment
● Recruitment
● Inbound and outbound calls
● Interviewed and hired tutors
Taxi Affiliation Services
Jan 2012 – June 2012
Dispatch
● Customer Service Rep.
● Call taking
● ETAs
● Dispatch
Masequa Myers & Associates
2008 - 2010 and 2002-2006
Office Manager/ Production Manager
● Hiring / Training Manager
● Placed calls on behalf of the school and theater to fundraise.
● Collected past due accounts
● Answering service
Hollywood Profiles
2007 - 2008
Customer Service and Retention
● Inbound customer service
● Assisted clients in finding auditions for commercials, modeling, and acting after paying a monthly fee for access to our website
● Provided troubleshooting for posting pictures and bios
● Retained the clients who didn’t want to continue with the service. Market USA
1999 - 2001
Telemarketer/ Sales Rep.
● Telemarketing
● Customer Service
● Retention and “up selling”
Contact this candidate