Miguel Fernandez

954-***-**** Fort Lauderdale ad01qp@r.postjobfree.com

Enterprise Infrastructure Manager and Solutions Architect

Progressive career in many varied roles and industries within the IS field with an emphasis in performance excellence and proven track record of overachievement. My expertise in project and team management, enterprise solutions, virtualization, core networking, among many others, have made me an invaluable asset to every single employer throughout my career. Every project or challenge, big or small, is met with the same level of professionalism and attention to detail that always surpasses expectation. The phrase “cannot be done” is absent from my vocabulary and achieving the goal is only half the fun. I enjoy every aspect of my job and take much pride in my commitment to my employer and the results myself and my team always deliver.

Objectives

As a highly motivated professional, I seek opportunities to further progress in my field and expand my knowledge and skill base. I eagerly seek new challenges and look forward to achieving new goals. I bring with me the attitude and commitment to succeed regardless of how difficult or seemingly impossible the task at hand may be. I believe in continuous education and familiarity with emerging technologies that bring value to the business.

Technical and Management Skills:

Team Leadership and Training

Enterprise Architecture

Documentation and Process Engineering

Vendor and Project Management

Auditing, compliance and best practices

Disaster recovery and high availability planning

Datacenter design, implementations and migrations

Data security, distribution and de-duplication

Cloud Technologies – AWS, Azure

Windows Server, Active Directory

Hyper-V, IIS, RADIUS, SNMP

VMware vSphere, vCenter, Ops Manager, vSAN

Windows Failover Clustering

BMC BladeLogic, Control-M

Nutanix Hyper-Converged Solutions

Enterprise Messaging and collaboration

Symantec Endpoint Protection Server

TrendMicro AV

Riverbed WAN Accelerator, Granite systems

ExaGrid Systems, Veeam Backup and Replication

MDM solutions

Apple Mac OS X and Open Directory

Blade systems: Cisco UCS, IBM and HP

Storage systems: Dell EqualLogic, EMC VNX, IBM DS, NetApp, Hitachi, HP, Nutanix

NFS, iSCSI, FCoE, FC

Systems Center Operations and Configuration Manager

Orion NPM, SAM, NCM

Containerization with OpenShift, Docker

Professional Experience

Convey Health Solutions, Fort Lauderdale, FL

Systems Architect, Full time

2020 - 2023

Responsible for all virtualized systems, VDI solutions, systems automation (IT Process), Active Directory, etc.

Key projects:

Horizon View Implementation

oEnsure systems were operational and accessible post deployment

oImplement two factor authentication for entitled employees

oImplement linked clone architecture through automation

Performed management and remote configuration of 1000+ servers through automation tools and scripting technologies

Managed public and private facing certificates on all application servers through automation

Managed and implemented private certificates for all desktops and users

vCenter and ESX Upgrades

oManaged and implemented upgrades to multiple vCenters to 6.7

oSuccessfully upgraded production and DR ESX servers to 6.7

oImplemented vCenter High Availability in production and DR datacenters

Update and clean-up Solarwinds Orion

oWorked on reducing the amount of false negative alerts being received

oUpgraded systems to latest versions

oEnsured all systems, including virtual were being monitored

oEnsure VM’s were being monitored directly instead of through vCenter

Change Healthcare, Weston, FL

Infrastructure Solutions Architect, Robotic Process Automation Engineer, Contractor

2017 - 2019

Engineering datacenter, IT and business process automation solutions to enhance business efficiency and reduce product time-to-market. Key member of team responsible for creating the world’s first enterprise-scale blockchain network for healthcare.

Key projects:

VDI Entitlement Automation

oLeverage PowerShell through Control-M for automating the provisioning of VDI resources

oEliminate deficiencies in provisioning process

oAccelerate entitlement of VDI access for new employees

BMC Control-M Workload Automation

oArchitect and deploy production-ready Control-M environment

oCreate automation workloads for multiple business units

oLeverage on-prem and cloud infrastructures for automation initiatives

UIPath Robotic Process Automation

oGain certifications from UIPath

oArchitect and deploy UIPath development environment

oCreate RPA workload to demonstrate platform value to the business

Research and architect automation solutions

oCompare solutions from BMC, RHEL, Morpheus and Nutanix

oDefine platform requirements based on known business use cases

oDefine and coordinate PoC(s) with all vendors in consideration

Finalize deployment of multiple Nutanix clusters for production

oLiaise with vendor to finalize design and infrastructure requirements

oOrchestrate deployment resources and responsibility matrix

oConfigure and integrate clusters into current environments

Datacenter migration from hosted service to on-prem Nutanix cloud

oPerform data/resource utilization discovery

oLiaise with business application owners for dependency mapping

oCreate system migration plan for over 700 virtual guests

Update and configured all new systems monitoring through Solarwinds Orion

oEnsured all new nodes, servers and applications were monitored

oCreated custom alerts for the systems

oCreated dashboards to show health of specific environments

TradeStation Group, Inc., Plantation, FL

Lead Datacenter Engineer, Full Time

2016 - Present

Coordinate and oversee datacenter infrastructure initiatives. Liaise with business and other support teams on project delivery timelines, budget and resource requirements. Ensure critical systems compliance and high availability.

Key projects:

Virtual Infrastructure upgrade and redesign

oReplace multiple vCenters environments into linked mode appliances in different geographical locations

oDeploy redundant Platform Service Controller appliances

oUpgrade over 100 hosts to vSphere 6.5

oUpgrade over 2000 guests to current VM tools

oDefine, deploy and configure distributed switching and storage DRS

oDefine and enforce standards for guest and template creation and resource allocation

Monitoring system centralization and upgrade Solarwinds Orion

oConsolidate multiple environments into centralized system

oAutomate the migration of nodes and applications to be monitored by new system

oDeploy multiple polling engines throughout global infrastructure

oRedefine alerts and thresholds to reduce false alarms

oStandardize node and application monitor creation and management

oLeverage SolarWinds API for automated scripted operations

Datacenter migration and relocation between datacenters

oEnsure network connectivity for servers and client applications

oEnsure destination resource requirements for VM migration

oGather business processes dependencies and plan post migration steps

oRedefine high availability for critical systems

oRedefine backup and restore procedures

oDecommission old hardware

2016 - 2017

Commonwealth-Altadis, Inc., Fort Lauderdale, FL

Infrastructure Manager, Full Time

2014 - 2016

Manage the daily activities, workload and project assignments for the regional engineering team. Liaise between pertinent IS teams and business decision makers to establish infrastructure requirements and standards for all business initiatives during company merger. Coach team in acquiring and perfecting the necessary skills to manage a large global infrastructure.

Key projects:

Prepare infrastructure for merger initiative

oConsolidation of systems including file, print, application, web, domain controllers and otherwise business critical servers

oEnsure multi-location, inter-company communication requirements were met while the highly visible and FCC regulated merger agreement was taking place, adhering to all legal requirements for data and system access

oManage role and documentation transfers to equivalent teams in the new company

oManage data and system migrations in headquarters and datacenter while maintaining a highly available infrastructure and minimal impact to the business

Datacenter consolidation

oManage the consolidation of business-critical systems between three datacenters

oLiaise with business in order to decommission or consolidate systems to facilitate migration

Commonwealth-Altadis, Inc., Fort Lauderdale, FL

Lead Infrastructure Engineer, Full Time

2012 - 2014

Responsible for all regional enterprise systems and supporting several thousand users spanning four countries. Working out of the headquarters in Fort Lauderdale, my daily responsibilities included project management, vendor relations, infrastructure operations, coaching and managing a team of engineers and network administrators whilst maintaining and delivering a high level of service for all business units in a geographically sparse environment.

Key projects:

ExaGrid / Veeam backup-to-disk solution

oDesigned and implemented ExaGrid appliances and infrastructure

oDesigned and implemented Veeam Backup and Replication solution

Datacenter implementation

oDesigned and implemented highly available and redundant colocation / datacenter systems for business-critical systems

Enterprise Storage redesign and implementation

oExpanded and redesigned Dell EqualLogic SAN environment

oConfigured new network infrastructure to maximize iSCSI throughput and redundancy

Virtual infrastructure redesign and implementation

oDesigned and implemented 3 highly available production clusters and 1 development cluster composed of 16 hosts total and supporting over 180 virtual machines

oConfigured Distributed switching and QoS spanning over 20 VLANs

oConfigured Datastore clustering to leverage Storage DRS

Data and network service consolidation

oConsolidated multiple file servers into a single server leveraging Group Policy for home folder redirection and drive mappings

oCreated and implemented migration plan for seamless transition for end users

Active Directory and Group Policy redesign

oDesigned and implemented new policies to standardize user experience and access to central systems

oRedesigned Active Directory hierarchy to follow company’s organizational chart

oDesigned security and distribution groups based on new hierarchy for email distribution, systems and data access

Enterprise Wireless network implementation

oDesigned and implemented Meru wireless solution for multiple sites

oImplemented 802.1x authentication and group policy deployment of network configuration for domain clients

System Center Configuration Manager 2012 multi-site implementation

oDesigned and implemented multi-site/multi-server SCCM environment

oDesigned and implemented operating system deployment

oImplemented patching procedure and raised compliance for all servers and workstations company wide

oImplemented asset tracking and software metering for reporting purposes

oTrained engineering and operations team on the successful usage of these tools

Multi-national infrastructure redesign

oImplemented virtual infrastructure in multiple countries utilizing VMware, EMC VNX and ExaGrid / Veeam backup solutions

oPerformed physical to virtual migrations

oPlanned and managed large-scale Active Directory and Exchange migrations

Solarwinds Orion Network and Application performance monitor implementation

oDesigned and implemented solution to monitor over 200 nodes, 500 interfaces and 5000 application components

oImplemented AlertCentral for centralized distribution of alerts to proper system owners

oConfigured monitoring of all Cisco hardware as well as alerting and reporting

Citrix Systems, Fort Lauderdale, FL

Automation and Test Engineer, Contractor

2011 - 2012

Provide engineering and infrastructure expertise to team working on a project involving Microsoft Server technologies.

Responsibilities:

●Create PowerShell scripts to automate the installation of XenApp, SCCM 2012, SQL Server and other components required to connect these systems, including the automated configuration of certain Windows services such as Certificate Services, Active Directory and others.

●Maintain multiple test lab environments for the purposes of testing all aspects of the products being supported. Including but not limited to the configuration of Active Directory, SCCM, Citrix XenApp, Citrix Delivery Services and other Citrix products.

●Provide engineering support to all testing environments used in the project

BankAtlantic, Fort Lauderdale, FL

LAN Engineer, Contractor

2011

Responsible for administering an infrastructure supporting hundreds of servers and several thousand end-users. Fine-tuning and troubleshooting the bank’s aging infrastructure and Active Directory deployment of over 90 domain controllers in a multi-domain forest. Support and prepare the environment for compliance and compatibility with current and future infrastructure projects.

Key projects:

●Active Directory migration to 2008 R2 domain controllers.

Prepared forest for migration, involving two domains. Performed all necessary schema changes.

Corrected replication and DNS issues on over 90 domain controllers.

●Managed the bank’s System Center Configuration Manager deployment.

Corrected configuration issues preventing the successful deployments of Windows updates.

Corrected client connectivity problems.

Raised patch compliance level to over 90%

●Configured Cisco switches

Added vLans for new systems and to separate systems

Configured monitoring and reporting for new vLans through Solarwinds Orion

Configure systems to use new vLans

Zimmerman Advertising, Fort Lauderdale, FL

Sr. Infrastructure Engineer, Full Time

2007-2011

Responsible for the daily deployment, maintenance and troubleshooting of all company-wide systems. Designed and implemented enterprise solutions ranging from application deployment to disaster recovery.

Key projects:

●Deployed Citrix XenApp 4.5 farm composed of thirteen presentation servers, one Data Collection/License server and one Secure Gateway/Web Interface server. Installed and configured all applications. Farm serves approximately 30 applications to over 500 users. All servers were deployed as VMware virtual machines.

●Migrated the company’s previous VMware ESX 3.5 cluster composed of 2 SAN-attached ESX hosts to a new vSphere 4 Cluster with 3 new hosts, retiring the old hosts from the cluster. Configured High Availability and DRS.

●Deployed Websense Security Suite to monitor and control all internet traffic throughout the agency. Created custom rules for each department with different levels of security. Configured logging according to the company’s data retention policies.

●Configured and corrected monitoring with Solarwinds Orion

Upgraded all systems to latest version

Reduced alerts to remove false negatives

Ensured all nodes and servers were being monitored

Created unique dashboards for different NOC views on multiple TV’s

●Managed network infrastructure

Cisco switches redundancy

Adding new switches and switch stacks

Configuring vLans

Connecting new and existing hosts to vLans. Internal and DMZ

Troubleshooting traffic issues

Configuring monitoring, reporting and alerting through Solarwinds Orion

Education & Certifications

Forest Hill High School – 1997

Fast Train Technical Institute – MSCE Course - 1999

MCSE, MCP+I NT 4.0 – Certification – 1999

VMware VSphere 5.0 Ultimate Bootcamp – 2012

VMware Technical Solutions Professional 5.5 (VTSP) - 2014

VMware Sales Professional 5.5 (VSP) – 2014

Nutanix Platform Professional (NPP) – 2018

References

Professional references are available upon request.

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