Warehouse Associate Case Manager

Carla Robinson

**** ****** ******, ******, ***** 75215

214-***-**** **********************@*****.***

Case Manager

Key Competencies

• Social Service • Customer Service • Eligibility Determination

• Case Management • Job Development • Facilitation

• Networking • Monitoring • Speaking

• Writing • Time Management • Active Learning

• Data Entry

Education & Training

Bachelor of Science, Human Service, University of Phoenix, Dallas, TX - October 2016 Life Insurance License, Texas Department of Insurance, Dallas, TX – August 2018 Financial Coaching, Central New Mexico Community College, Dallas, TX – November 2017 Professional Experience

Security Officer, Allied Universal Security July 2023 - Present

● Responsible for developing security standards and procedure

● Observe and report to the proper authority

● Submit all incidents to the Allied Universal Security Supervisor Package Handler, FedEx, Wilmer, TX June 2022 - July 2023

● Manually move packages from the trailer onto a belt

● Handle physically demanding movements like pushing, pulling, bending down, and lifting packages

Warehouse Associate, Stitch Fix, Dallas, TX June 2021 - Present

● Q C merchandise for customers

● Made sure clothing has no rips, tears, or holes

● Made sure shoes, handbags, and totes had no marks or scrapes Warehouse Associate, Amazon, Dallas, TX May 2019 - April 2021

● Received, prepped, and sorted freight

● Learning Ambassador for prep and universal

● Problem Solver for prep and universal

● Worked in ATAC

● Used an R F Scanner to scan and verify contents and determined target destinations

● Worked on special projects at FTW8 for FTW1

Warehouse Associate, Amazon, Dallas, TX October 2018 - March 2019

● Received, prepped, and sorted freight

Case Manager, BridgeBuilders, Dallas, TX January 2008 - April 2018

● Orientated potential clients about services provided through the BridgeBuilders WORK Program.

● Utilized the WINGS Self-Sufficiency Calculator to determine if a client qualified for government assistance.

● Assessed clients to see if they were a match for the BridgeBuilders WORK Program.

● Became a Community Partner with Health and Human Services which gave authority to assist clients with completing applications for SNAP, Medicaid, and TANF.

● Has facilitated financial coaching and education, with clients in a classroom setting.

● Maintain accurate, detailed reports and records.

● Provided information or refer individuals to public or private agencies or community services for assistance.

● Visited individuals in group meetings to provide information on agency services, requirements, or procedures.

● Interviewed individuals to compile social, educational, criminal, and institutional background information.

● Submitted and reviewed reports with a supervisor.

● Documented accurate client data in the organization's computer system.

● I utilized ClientTrack computerized database to capture client's information and logistics.

Contact this candidate