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Office Assistant Customer Service

Location:
Lahore, Punjab, Pakistan
Posted:
November 11, 2023

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Muhammad Zahid

Office Assistant

at Genetics Pharmaceuticals Pvt Ltd

Location: Lahore, Pakistan

Education : Bachelor's degree, English Studies

Experience: 12 Years, 1 Month

CONTACT

Location: Lahore, Pakistan

Name: Muhammad Zahid

Mobile Phone: +92.321-***-****

Country: Lahore, Pakistan

Email Address: ad01jr@r.postjobfree.com

LAST CV UPDATE: 2023-10-22 REF.: CV83795814

TARGET JOB

Target Job Title: Office Assistant, Supervisor, Logistics,Office Assistant Career Level: Management

Target Job Location: Qatar; UAE

Career Objective: To obtain the position in a reputable organization, offering challenging, responsibilities requiring unwavering commitment towards profession and organizational growth and resultantly to become an integral, part of the organization.

Employment Type: Full Time Employee

Target Monthly Salary: AED 3,000 ( USD 816)

Notice Period: Immediately

PERSONAL INFORMATION

Date of Birth 17 August 1991 (Age: 32)

Gender Male

Nationality Pakistan

Additional Nationalities -

2/4

Residence Country Lahore, Pakistan

Visa Status Citizen

Name in Arabic محمد زاهد

Marital Status Married

Number of Dependents 6

EXPERIENCE (12 YEARS, 1 MONTH)

November 2021 - Present

Office Assistant

at Genetics Pharmaceuticals Pvt Ltd

Location: Lahore, Pakistan

Company Industry: Data Hosting & Storage

Job Role: Management

An Office Assistant my responsibilities are taking calls from customers and delivering messages while also using basic office equipment like faxes or scanners. Help maintain files to keep track of important documents, organize travel arrangements, manage supply inventory and perform data entry as required.

February 2019 - October 2021

Customer Service Supervisor

at Rex Global

Location: Pakistan

Company Industry: Call Centers & Customer Care Outsourcing Job Role: Maintenance, Repair, and Technician

Proven customer support experience

Strong phone contact handling skills and active listening Familiar with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters Excellent communication skills

Ability to multitask, prioritize and manage time effectively Open and maintain customer accounts by recording account information Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

April 2016 - January 2019

Senior Sales Permotion Officer

at Genetics Pharmaceuticals Pvt Ltd

Location: Lahore, Pakistan

Company Industry: Pharmaceutical Manufacturing

Job Role: Marketing and PR

Traveling extensively throughout allocated area to maintain existing relationship with clients and identifying new potential customers for business development / expansions.

Achieve / exceed the allocated targets.

Implementing the Company policies and strategies.

Analysis of sales data and preparations of different sales report on weekly / monthly basis.

Correspondence & coordination with distributor

October 2011 - March 2016

Office Secretary Document Controller

at Aims High The School System

Location: Lahore, Pakistan

Company Industry: Training & Education Center

3/4

Job Role: Administration

Responsible for over all coordination of controlled documents within the company. Perform the documentation control function within the validated Master Control System Coordinates and chairs Change Control Board Meetings EDUCATION

Bachelor's degree, English Studies

at Punjab University

Location: Lahore, Pakistan

August 2016

Grade: 3.7 out of 4

2016 BA in English Literature

Punjab University Lahore

3.7GPA

SPECIALTIES

Punctuality

Questions: 0

Answers: 0

Adoption

Questions: 0

Answers: 0

Sociology

Questions: 0

Answers: 0

Learning Management

Questions: 0

Answers: 0

Socially Responsible Investing

Questions: 0

Answers: 0

SKILLS

Datat Controller

Level: (Expert)

Communication

Level: (Expert)

Handling Tasks

Level: (Expert)

Punctuation

Level: (Expert)

Emailing, Call handling, Team management

Level: (Expert)

Highly adopted Learning skills

Level: (Intermediate)

4/4

LANGUAGES

Punjabi

Level: (Native) Experience: More than 10 years

Urdu

Level: (Native) Experience: More than 10 years

English

Level: (Expert) Experience: More than 10 years

HOBBIES AND INTERESTS

Playing Cricket, Swimming, Internet Surfing



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