Package Handler Warehouse Associate

AMY THOMPSON

*************@*****.***

(***) *** - 3099

Experience

Fed Ex: Package Handler (Nov. 2020 - Present)

·Load Shipments Safely and Efficiently

·Oversee Integrity and Accuracy of All Packages

·Delivering the Purple Promise Daily

Communications Test Design, Inc. : Tester Operator (July 2020 - Present)

·Tester Operator in All Testing Area’s: CMTX, Raptors and GEN Test

·Consistently Exceed Production Goals

·Mentor New Associates on Protocol and Safety guidelines

IHOP: Server (Nov. 2018- Feb. 2019)

·Enhance the guest experience

·Utilize sales techniques to up-sell orders

Apple American LLC, Applebee’s: Server (Aug. 2014 – June 2018)

·Ensure "Every Guest Leaves Happy"

·Awarded the Most Positive Guest Feedback from surveys

·Consistently Ranked in the Top 3 for Performance based on

Up-selling Items, Attendance, & Guest Satisfaction

amazon.com: Warehouse Associate (Sep. 2013 – May 2014)

·Problem Solve Associate

·Outbound Trained in All Departments

·Train and Mentor New Associates

·5S: Sort, Straighten, Shine, Standardize & Sustain

Denny’s: Supervisor & Server (Feb. 2010 – Sep. 2013)

·Managed about 25 Associates during Peak hours

·Time & Attendance Responsibilities

·Performance Reviews & Scheduling

·Inventory Management & Order Placement

Education

California State University, San Bernardino

Bachelor of Arts in Business Administration

•Concentration: Marketing

•Deans List

•Key Courses: Supply Chain Management, Management and Organizational Behavior, Strategic Management, Business Law, Consumer Behavior

Riverside City College

Associate of Arts in Business Administration and Information Systems

•Deans Honors

•Honors Society

•President of Business Leaders of Tomorrow

•Key Courses: Business Management, Statistics, Entrepreneurship

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