Alma Contreras

Student

626-***-****

CPR Card Certified

ad01cv@r.postjobfree.com

SKILLS

- Able to effectively work independently or as part of a team

- Excellent Hospitality skills

- Able to multitask and work in a very fast paced environment and the ability to work well under pressure

- Strong verbal communication skills

- Fluent in reading and writing in more than one language that’s not English EXPERIENCE

Old Navy, City of Industry- Sales Associate

September 2020- April 1,2022

- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories

- Anticipated customer needs and provided them with high quality service while upholding brand standards to ensure customer satisfaction.

- Happily guided customers through the process of successfully finding their ideal styles.

- Meticulously handled POS system transactions include credit, cash, exchanges, returns, and refunds

Kohl’s, City Of Industry- Sales Associate (Seasonal) August 2020- January2021

- Cautiously handled POS transactions which included signing up customer for credit cards

- Prepped clothes to return back in designed areas of the store

- Prepped, bagged, and picked items from around the store to be shipped out or picked up from store

Dennys Restaurant, Rowland Heights - Host

April 2022- September 2022

- Warmly welcomed and escorted guests to their assigned tables

- Presented menus and daily specials to guests while ensuring they had napkins and silverware.

- Coordinated with the waitstaff, kitchen and managers to ensure every individual was assigned and satisfied with their service

- Swiftly and gently addressed any customer complaints or concerns Knott’s Berry Farm, Buena Park- Rides Operator

September 2022- April 2023

- Tests equipment daily before opening the ride to guests.

- Enforces park policies, ride restrictions and ride recommendations.

- Takes appropriate action to answer or resolve guest questions and complaints.

- Verifies that safety restraints and belts are correctly secured before the ride is set into motion

Mother and Child Health Center - Medical Assistant February 2023- March 2023 (Externship)

- Obgyn Back Office

- Greet and process patients, check vital signs, check insurances

- Set up room for doctor for Pap Smears and Betastrip Test

- Draw blood, Give Depo shots, TB shots

- Filing by order number and color coded

- Clean and sterilize instruments

Lee C. Woods, M.D., P.C. Orthopedic Surgeon - Medical Assistant April 2023 - Present

- Perform and calculate Range of Motion, vitals, temperature, blood pressure, and weight.

- We mainly see worker’s compensation patients and determine their stationary status.

- Make referrals for patients that require MRI or an EMG

- We take medical histories, consultations with the doctor, and answer phones,

- Write emails for appointment confirmations and updates, edit reports, scan medical records, mailing out reports, prepping charts.

- Call attorneys for any missing documents applicants need to be seen consisting of an Application of Adjudication and or DWC-1 form and Advocacy letter. EDUCATION

Nogales High School, La Puente - High School Diploma August2018- June 2022

- Studying to complete my high school diploma.

- Expected to graduate in June 2022.

June 2022- June 2023

- Studying to become a Medical Assistant

- Expected to finish program in March 2023

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