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Customer Service Front End

Location:
Durham, NC
Posted:
November 11, 2023

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Resume:

RESUME

Name : Abdul Md Jalil

Date of Birth: **/15/1968

Address : * ********* ** ****** ** 27713

Education : Bachelor of Science in Electrical Engineering.

Job Experience : Working as a repair technician at TGCS Durham NC

Manager in a gas station for 06 years.

: Owner and operator in a retail store for last 08 years.

Phone : 919-***-****

Email : ad0195@r.postjobfree.com

Job Experience - Owner and proprietor of small business specialized in retail products. Duties included acquirement, processing, and selling of products. Business. technical, and service skills built through sole employment. Alongside front-end customer relations, worked diligently to maintain rapport with both local and non-local vendors. Managed employees’ shifts and general inter-company delegation.

Skills :

. • Provide leadership and developmental coaching for store Team Members

• Achieve personal / store sales goals and service objectives

• Ensure high standards of customer service including prompt handling of any complaints for product and operational standards

• Understand levers to impact Profit and loss account of the business.

• Manager on duty responsibilities (touch base/coaching, issue resolution, floor/phone mgmt., task assignment and completion, safety, open/close duties)

• Inventory management to smooth levels of stock for daily business.

Weekly scheduling process for employees, their wages, salaries etc.

Also, safely cash handling for the stores to the bank



Contact this candidate