Customer Service Administrative Assistant

Susan Simmons

Outgoing and detailed professional with proven history or resourcefulness and reliability. Skilled in communication with a dedication to efficiency and a strong background in customer service.

112 Rhone St, Apt, 119

Jackson, TN 38301

731-***-****

************@*****.***

EXPERIENCE

Jack’s Family Restaurants, Jackson,TN — Hostess/Cashier

01/2023 - PRESENT

Clean and disinfect dining rooms and bathrooms. Restock condiments. Keep counters and serving trays clean. Operate ordering menu and cash register in an efficient and accurate manner. Serve food. Communicate with customers to ensure accuracy of orders.

US Army, Mannheim, GE — Network Switching Systems

10/1998 - 01/2000

Operated and maintained GTE Mobile Subscriber Equipment within the Defense Switched Network. Loaded Communications Security equipment. Operated software equipment designed by GTE. Maintained connectivity and fidelity on the Defense Switched Network.

TelCove, Coudersport, PA — Traffic Engineer

12/2000 - 01-2006

Worked in a team environment to ensure continuous connectivity and fidelity on the Public Switched Telephone Network. Negotiated with major Local Exchange Carriers such as AT&T, Verizon and Comcast for trunking capacity. Forcasted trunking requirements based on traffic data obtained from usage reports.

EDUCATION

UT Martin, Martin, TN —No Degree

08/1991 - 02/1992

One semester completed. General Studies.

TCAT, McKenzie, TN — Diploma

08/2015 - 07/2016

1 year diploma. Administrative Assistant/ Accounting

Western Governors University Online

Currently Enrolled

SKILLS

Skilled in Microsoft Office.

Knowledge of Quickbooks

Excellent Communication skills

Customer service oriented

AWARDS

Army Achievement Medal

Army Commendation Medal

Good Conduct Medal

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