Customer Service Call Center
Resume:
David Golosky
********************@*****.***
A goal-oriented customer service and transportation professional with 4+ years of experience in the field. Seeking a position to grow my current skills/experience while utilizing my passion for customer service and working with people.
Professional Experience
Customer Service
Experience handling difficult scenarios with customer deadlines and requests
Strong ability to multitask, organize and prioritize to meet customer demands along with the particular demands of the company
Capability to devise creative problem solving strategies
Understand the importance of putting the customer first and striving for customer satisfaction
Follow through with commitments promptly, and efficiently, and investigate questions for both customers and employees
Ability to gain agreement on a technical issue, and to resolve it promptly, or provide customer with the information to lead them down the right path
Transportation
Four years driving experience and working in fast-paced environments
Safe and cautious driver, accident-free for all four years of driving
Customer-service oriented
Able to deal with difficult passengers in a calm manner
Leadership
Ability to manage and delegate responsibilities
Ability to communicate and lead/advise other coworkers in an effective way
Ability to balance priorities and tight deadlines by possessing strong organizational and self-motivating skills to perform a job proficiently in a fast-paced environment
Effective communicator and a passion to work well with others
Employer History
MV Transportation, Para Transit Driver – February 2019 – June 2023
First Transit, Driver – December 2018 – February 2019
Uber and Lyft, Driver – February 2018 – February 2019
That’s Clean, Owner – February 2013 – February 2018
Concentrix, June 2015 – September 2015
Urban Lending Solutions, Customer Service Representative – February 2014 – January 2015
Adecco, Customer Service Representative – April 2013 – January 2014
King Soopers, July 2012 – April 2013
Education
High School Diploma, Bob Jones Academy
Some credits earned at Colorado State University toward Bachelor of Science
Contact this candidate