objective

I am an energetic person seeking employment that will be with a company that I can grow with and that I can bring my experience too. I have a great personality and enjoy working with others. I am strongly motivated.

WORK EXPERIENCE

05/20- Current Bitter End Old School Choppers

Personal Assistance/Sr csr rep.

1.)Assist with orders.

2.)Order product and help ship orders

3.)Cut tubes to form hard tales.

4.)Follow up with customers and shipping

03/16-01/17 Avadyne Health

Insurance Rep.

Proc claims/Customer Service/ Ins Training

1.Contact insurance companies to resolve claims in a timely manor.

2.Verify procedures with hospitals for benefit coverage and account solutions.

3.Contact billing with proper billing amounts.

11/12 – 4/15 Wells Fargo Mortgage

Customer Service Rep. 3 West Des Moines, IA

Associate assistance/ Tax resolution/Insurance Processing

1.Assist With tax issues.

2.Answer escrow questions and understanding how the escrow works.

3.Reach out to tax advisors to update property tax information for the borrower.

4.Help maintain customer service and assistance with the important documents needed for the loan at closing for future information.

06/08-06/12 ADP

Customer Service Rep. 2 West Des Moines, IA

Human services/ Cobra Insurance /Flexible spending accts. /Payroll

1.Assist with payroll issues

2.Assist on system access and full understanding of the benefits

3.Resolve any benefit problems and helped enroll during open enrollment

10/0 – 06/08 OSI Collection Services Des Moines, IA

Collections Representative

Collections / Account Counseling:

1.Performs structured beginning level analytical office work in the examination of tax returns to accurately determine the taxpayers' liability; assists taxpayers in complying with the state revenue code; performs related duties as required

2.Corresponds with taxpayers and field staff to clarify questionable or incomplete items contained in tax returns.

3.Computes tax, interest and penalties on delinquent and current tax returns.

4.Consults with taxpayers in the preparation of tax returns by answering inquiries and interpreting rules and regulations.

5.Issues billing request notices, refund requests, liens, and releases from tax liability obligation as required to insure compliance with tax laws and regulations.

08/11 - 06/13 Everest College Medical Billing And Coding

05/98 – 05/00 Des Moines Area Community College Ankeny, IA

Osha Certified: 09/11/15

NPN: 20056679

Health life and annuity licensed

20056778

Contact this candidate