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Project Manager Customer Service

Location:
Los Angeles, CA
Posted:
November 11, 2023

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Resume:

ERIN J. SHEEHAN

R: Alhambra CA ***** E: ad012c@r.postjobfree.com C:310-***-****

Project Manager with over 8 years experience managing all phases of multimillion-dollar projects in the Hospitality and Residential industry combined with primary focus on furniture production and interior trades. Also possess over 5 years experience in Procurement of raw materials. Backed by strong training and skills, and over 100 successful project completions.

EXPERIENCE

ONNI GROUP 01/2020 – 03/2023

ASSISTANT PROJECT MANAGER – INTERIOR TRADES

Responsible for providing management oversight for all phases of interior trades for two ongoing construction projects: “Broadway Block, Long Beach” and “Santa Monica Blvd, Hollywood”.

● Plan, execute and finalize projects according to the schedule and while staying within the budget. Coordinating with Project engineers, Project coordinators, Subcontractors, material and equipment, specifications enforcement,

● Scheduling, budget review, and quality.

● Interior Trade Packages Included: DFH (door, frames, hardware), Flooring, Cabinets (Shelving and organizers), Tiles and Countertops, Lighting Fixtures, Painting and Wallcovering, Common area furniture and fixtures, etc. VAUGHAN BENZ 2014 – 2020

PROMOTED TO PROJECT MANAGER

Responsible for providing management oversight for all phases of furniture construction from start to completion.

● Plan, coordinate, and oversee all plan revisions, approvals, orders, scheduling, and delivery of furniture from start to finish to ensure customer satisfaction.

● Coordinating with Pricing, Drafting/Engineering, and Procurement,

● Production (both domestic and international),

● Quality Control, Shipping and Logistics.

● Acted as liaison between Purchasing Agents, Interior Designers, Sales Reps., Contractors, Installers, Senior Management and/or Ownership,

● Provided customer service directly to clients as necessary.

● Served as a single point of contact between the client,all third party firms, and the production team.

● Assisted in the development and implementation of company internal software, moving from manual data entry to digital.

● Built and maintained strong supplier relations which resulted in long lasting relationships with over a 100 vendors.

● Successfully managed over 80 projects of up to $3 million. PROCUREMENT SPECIALIST 10/2012 – 2014

Responsible for assisting the Director of Procurement in ensuring the timely purchasing and delivery of all necessary raw materials, components, and products from domestic/international suppliers.

● Assisted generating quotes to domestic and international suppliers, price negotiations, preparing and submitting purchase orders, deposit requests, alert Production and Project Management team of any foreseeable delays.

● liaison between Project Management staff and overseas staff/factory employees

● Built and maintained strong supplier relations.

● Verified purchases for quality and damages.

● Estimate and establish budgets for purchases.

● Supervised the Procurement unit.

MARGE CARSON, INC. 10/2006 – 2010

PURCHASING AGENT,

● Responsible for preparing and processing purchase orders,

● Scheduling and verifying purchase deliveries

● Maintaining records of all transactions, purchase orders, receipts and invoices.

● Monitoring inventory level and determining purchase needs.

● Sourcing and comparing suppliers, goods and services.

● Requesting cost proposals, negotiating contracts and prices.

● Maintaining records of all transactions, purchase orders, receipts, and payments.

● Building and maintaining positive relations with suppliers. EDUCATION

UNIVERSITY OF SAN CARLOS, PHILIPPINES

BACHELOR IN INTERIOR DESIGN

SKILLS

Leadership, Management, Critical Thinking, Risk Management, Problem Solving, Communication, Interpersonal Relationships, Communication, Foresight, Attention to Detail, Adaptability, Resilience PROJECT HIGHLIGHTS

Onni Group (In Process)

● THE BROADWAY BLOCK, LONG BEACH, CA CONTRACT AMOUNT: $215 MILLION: 400 Apartment units and retail spaces

● SANTA MONICA BLVD, HOLLYWOOD, CA: 7-storey mixed use apartment building with 231 Housing units, including 15 affordable housing and retails spaces Vaughan Benz

● THE BEVERLY HILLS HOTEL & BUNGALOWS: CONTRACT AMOUNT: $1.5 MILLION

● THE WESTIN GALLERIA HOUSTON: CONTRACT AMOUNT: $2.5 MILLION

● TAMPA MARRIOTT WATERSIDE: CONTRACT AMOUNT: $2.3 MILLION

● BELLAGIO LAS VEGAS: CONTRACT AMOUNT: $3 MILLION

● ACE HOTEL CHICAGO: CONTRACT AMOUNT: $1.2 MILLION



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