Customer Service Store Associate
Resume:
Crystal Kendrick
*** ******* **** ****, ** ***** Phone: 803-***-**** Email: ***********@*****.***
An experienced professional with over 25 years of experience looking for a position where I can use my acquired skills and abilities in a progressive and challenging environment
Areas of Expertise
Excellent organizational skills • Time Management • Problem Solving • Microsoft Office (Word, Excel, PowerPoint, Outlook) • Verbal Communication • Written Communication • Excellent customer service skills • Ability to learn new things rapidly and adapt to new environments • First AID/CPR Experience • Enthusiastic • Ability to remain calm in high pressure situations • Safety & Security • Managerial Experience • Stylist • Store Associate
PROFESSIONAL EXPERIENCE
Sharper Images Hair Salon 03/2018–Present
Stylist
Conferring with clients to determine their hairdressing needs, preferences, and specifications.
Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.
Using various hairstyling tools and equipment, including hair straighteners, curling irons, rollers, hairdryers, and hot combs, to style clients’ hair accordingly.
Cleaning and sterilizing all hairdressing tools and instruments to ensure that state health and safety standards are met.
Just the Thing 07/2019–2021
Stylist
Conferring with clients to determine their hairdressing needs, preferences, and specifications.
Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.
Using various hairstyling tools and equipment, including hair straighteners, curling irons, rollers, hairdryers, and hot combs, to style clients’ hair accordingly.
Cleaning and sterilizing all hairdressing tools and instruments to ensure that state health and safety standards are met.
Sola Salons 2015–2018
Stylist
Conferring with clients to determine their hairdressing needs, preferences, and specifications.
Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.
Using various hairstyling tools and equipment, including hair straighteners, curling irons, rollers, hairdryers, and hot combs, to style clients’ hair accordingly.
Cleaning and sterilizing all hairdressing tools and instruments to ensure that state health and safety standards are met.
New Image 2013–2015
Lead Stylist
Prepares beauty station and cleans/sterilizes tools as needed using approved sanitizing procedures. Restocks color/treatment products in service areas. Removes soiled laundry and resets with clean laundry with highest level of safety and sanitizing practices during shift.
Communicates with guests to identify any medical/allergy concerns while discussing guests' general wellness and service goals prior to conducting service. Models and leads by showing genuine sense of concern for guests' comfort and safety while creating a "Guest for Life" by providing a best-in-class experience through personalized service.
Assists with team member scheduling. Assists with opening and closing duties for salon services while ensuring cleanliness, health and safety of all salon service areas, and dispensary of professional salon products.
Collaborates with department management in ongoing development and positioning of beauty salon services and treatment offerings in terms of overall concept definition, philosophy, service and product offerings.
Kristyles Hair Artistry 2005–2013
Master Stylist
Demonstrated creative artistry and technical skill in designing and executing a full range of hair services, including cut, color, extensions, perms and other chemical and non-chemical treatments
Maintained a clean and hygienic professional workspace
Maintained technical knowledge by attending workshops and reviewing publications
Introduced eco-friendly, chemical-free products/processes and coloring services that quickly became top-sellers and contributed to salon’s profits
Banana Republic 2003–2017
Store Associate
Assist in maintaining a clean and organized product floor and ensuring a customer-friendly environment
Maintain up-to-date knowledge of products, pricing, and promotions
Manage purchases and payment transactions using cash registers and related software, and assist customers with returns and exchanges
Provide customers with purchasing options based on their needs and desires, demonstrating deep knowledge of the merchandise and company
Sola Salons 1999–2002
Stylist
Conferring with clients to determine their hairdressing needs, preferences, and specifications.
Advising clients on suitable haircuts as well as hairstyles and hair color based on their physical features and hair type.
Using various hairstyling tools and equipment, including hair straighteners, curling irons, rollers, hairdryers, and hot combs, to style clients’ hair accordingly.
Cleaning and sterilizing all hairdressing tools and instruments to ensure that state health and safety standards are met.
The Gap 1998–2003
Store Associate
Assist in maintaining a clean and organized product floor and ensuring a customer-friendly environment
Maintain up-to-date knowledge of products, pricing, and promotions
Manage purchases and payment transactions using cash registers and related software, and assist customers with returns and exchanges
Provide customers with purchasing options based on their needs and desires, demonstrating deep knowledge of the merchandise and company
The Limited 1995–1997
Store Associate
Assist in maintaining a clean and organized product floor and ensuring a customer-friendly environment
Maintain up-to-date knowledge of products, pricing, and promotions
Manage purchases and payment transactions using cash registers and related software, and assist customers with returns and exchanges
Provide customers with purchasing options based on their needs and desires, demonstrating deep knowledge of the merchandise and company
EDUCATION
North Georgia Technical College, Cosmetology, 1998
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