Customer Service High School
Resume:
KASSIDY
KEITH
***********@*****.***
Enid, OK 73703
SKILLS
Administrative Recordkeeping
Printing Materials
Problem Anticipation and Resolution
Inquiry Response
Responsable
Staff Leadership
Payment Approval
Special Event Projects
Customer Satisfaction
Workload Balancing
Customer Service and Assistance
Local Business Relationships
EDUCATION
High Plains Technology Center
Woodward, OK • 06/2001
Associate of Science: Nursing
Woodward High School
Woodward, OK • 05/1998
High School Diploma
PROFESSIONAL SUMMARY
Very Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Operations Specialist position. Ready to help team achieve company goals.
WORK HISTORY
Stride Bank Center/OVG360 - Senior Event Manager
Enid, OK • 10/2020 - Current
Managed administrative logistics of events planning, event booking and event promotions.
Coordinated catering services and planned menus to compliment event theme and selected musical or guest speaker entertainment.
Delivered prompt payment for event vendors, venues, staff, and transportation providers.
Selected and ordered refreshments, decor and event materials.
Supervised onsite team of caterers, audio-visual technicians, and facility management team.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Enid Public School-Teachers Assistant
Enid, OK. 2019-2021
Provided support and oversight in the Classroom
Assist with lesson planning, materials prep and implementation of lessons to support Pre-K readiness.
Oversee new physical education program, including outdoor activity and physical Literacy skill building.
Tutoring Students one-on-one as they join circle time.
Provided oversight to ensure safety during school hours
Persimmon Creek - Business Owner/Operator
Woodward, OK • 12/2010 - 10/2018
Oversaw end-to-end business processes to maintain proficiency and profitability.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Monitored staff performance, providing final-say assessment over inquiries.
Lent business acumen to meet day-to-day strategic objectives.
Fostered CRM initiatives by promoting environment of interpersonal communication and customer service.
Trained and motivated employees to perform daily business functions.
Reconciled daily sales, returns and financial reports in QuickBooks.
Input income and expense details into database to track business finances and address variances.
Dr.Hammerstrom/Dr Sturgill-Chiropractic assistant
Woodward, OK. 06/2001-12/2010
Customer service, answer phone, Scheduling Patients
Physical therapy
DOT
Day to Day finance reports
Organized all charts and files
.
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