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Customer Service Front Desk

Location:
San Francisco, CA
Salary:
$25 an hour or more
Posted:
November 10, 2023

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Resume:

NICOLE STAPLETON

Contact Info:

Email: ad00x4@r.postjobfree.com

PH: 925-***-****

ADR: 7761 Driftwood Way, Pleasanton CA 94566

SUMMARY:

-Ambitious receptionist equipped to handle front desk operations greeting guests, and solving immediate issues. Goal-oriented and meticulous with computer skills and telephone etiquette.

-Offers helpful, knowledgeable front desk support and drives office success with uncompromising work ethic, time management and prioritization skills.

-Friendly and upbeat and always offering a positive attitude. Knowledgeable about customer service and security procedures.

EDUCATION

Criminal Justice Major Expected 2026 Graduate Professional

Diablo Valley Community College - Pleasant Hill, CA Organized

Diploma Meticulous

Graduated 2020

Foothill High School - Pleasanton, CA

Skills:

efficient, customer service oriented and organized.

Work Experience:

Securitas -Receptionist and security guard

San Jose, CA

July 2022/ Currently employed

●Monitored premises and recorded activity in daily activity reports

●Created badges for employees to use to get into the buildings and also the rooms inside.

●Managed employee access

●Sorted incoming mail and directed it to the correct employee everyday

Winn Kia - Receptionist

Newark, CA

Jan 2022 / June 2022

• Welcomed a large volume of guests and improved overall customer service.

• Maintained front office cleanliness and organized supplies to increase productivity.

• Scheduled and confirmed appointments.

• Answered office phone and emails; schedule appointments, answer questions and document information.

Target - Team member

Dublin, CA

Sept 2021 - Jan 2022

• Greeted clients warmly and analyzed fashion needs and desires while identifying products for consideration.

• Monitored and supervised customer's activities in store to detect signs of attempted theft.

Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.

• Verified pleasing product display and accessibility for client's shopping experience by monitoring sales floor, stocking inventory and replenishing products.

associate

In n Out burger - Associate

Pleasant Hill, CA

May 2021 - Aug 2021

• Operated the cash register, collected payments and provided accurate change.

• Swept, mopped and removed debris from dining room floors.

• Maintained a clean and orderly appearance throughout the kitchen and dining area.



Contact this candidate