Hunter Uniontown, OH ***.Aleman ***.**** ad00w0@r.postjobfree.com www.linkedin.com/in/hunteraleman Profile

Dedicated Customer collaboration Consistently IT professionals service senior recognized with at service and clients, Allstate. process as engineer stakeholders, top improvement performer in a DevOps and by specialist. cross-IT support peers, functional including Excellent role with teams prestigious communication 11+ to years deliver of award infrastructure high-skills given quality enable to results. the support. top 1% of Experience

ALLSTATE INSURANCE CO MAY 2012 - OCTOBER 2023

SENIOR SERVICE ENGINEER JAN 2020 - OCTOBER 2023

· Responsible for the creation, implementation, maintenance, and expansion of continuous integration

(CICD) capabilities in Tibco BW5 utilizing Git and Jenkins

· Established and monitored production systems utilizing Datadog, Splunk, internally developed tools

· Developed and supported 500+ data transfer processes that delivered on unique business capabilities

· Continuously added value to Allstate Technology by deploying and maintaining services used directly by policyholders and agents

SERVICE ENGINEER MAR 2016 – JAN 2020

· Experienced in Git, Gitlab CI and Jenkins for CICD and end-to-end build and deploy automation

· Incident Management lead, responsible for identification, escalation, and management reporting

· Sole firewall engineer SME for multiple IS departments

· Sole Vendor data transfer SME for multiple IS departments and external vendors

· Created, deployed, and maintained 200+ individual vendor secure file transfer deployments for numerous Allstate business units, providing Allstate with secure connections for critical customer data IT OPERATIONS SPECIALIST DEC 2013 – MAR 2016

· Provided 24x7 support of 300+ customer-facing applications in Tibco Business Works

· Change Initiative lead- improvement panel for increasing successful deployment rates, metrics, and root cause analysis

· Fostered 3% reduction in emergency and failed change metrics across 7000+ individual service deployments since 2014

PRODUCTION CONTROL ANALYST MAY 2012 – DEC 2013

· 24x7 Mainframe processing support of daily running high profile finance transactions Page 2

SERGEANT, ADMINISTRATIVE SPECIALIST UNITED STATES MARINE CORPS JAN 2007 – JULY 2013

· Administration section leader, non-commissioned officer in charge, H&S Company, 3D BN 25th Marines

· Coordination with all H&S company platoons and leadership to ensure efficient battalion operations IT INTERN GO2 MARKETING FEB 2012 – MAY 2012

· Tier 1 help desk, access management, system administration, reporting, data analysis TENNIS INSTRUCTOR, FRONT DESK STAFF, GROUNDS CREW TOWPATH TENNIS CENTER JUNE 2002 – AUGUST 2005

· Youth tennis instruction, front desk staff and sales, building and property maintenance Education

BACHELOR OF BUSINESS, COMPUTER INFORMATION SYSTEMS MAY 2012 KENT STATE UNIVERSITY KENT, OH

Skills & Abilities

· Proficient in Tibco BW 5, EMS, hawk

· Secure data transfer (SFTP) tools like MoveIt, etc

· Firewall configuration and management

· Incident and change management (ServiceNow)

· Code analysis and debug

· Data analysis

· Excellent interpersonal abilities

· Access management (Hashicorp vaulting etc)

· Git repository management

· Artifactory management

· Linux/Windows

· CICD (Git, Jenkins)

· Technical documentation with Confluence,

Sharepoint

· Leveraging Agile methodology with tools like

Confluence, Kanban, etc

· Design, develop, and maintain automated build,

test, and deployment pipelines like Groovy, etc

· Application Monitoring (Splunk, datadog,

internally developed solutions)