Nancy Berrios

**** *. **********

Apt*

Chicago IL. 60639

Phone: 773-***-****

E: ad00vy@r.postjobfree.com.

Objective: I'm seeking a full-time position, not only utilizing my skills to grow within the company, but to increase and further with them.

Qualifications:

●More than 8 years of customer service experience

●More than 5 years of administrative experience

●Bilingual in English & Spanish

●Computer Savvy

●Work well under pressure, excellent customer service, and very patient with customers and co-workers.

Experience

06/22 to Present

Geodis

●Entry Writer

●Ocen Imports

●Track and Trace

●Cargowise

●Eworks

05/2021 to 03/2022

BCS Temp Service

Yusen Logistics

●Ocean Imports

●Track and Trace

●Cargowise

●Eworks

●Request arrival notices for upcoming freight.

●Processed A/N

●Closing out files that have arrived @ final port.

09/2020 05/2021

Comforting Hands

Home Health Care Aid

● Taking care of veterans that need help .

●Asst with medication

●Lite house work

●Companionship

●Some grocery shopping

●Taking them to doctors appt & .physical therapy

09/ 2019 to 09/2020

Dunkin Donuts

●Front counter clerk

●Cook

●Customer Service.

04/2018- 09/2018

Accelerated Trucking, Bensenville IL.

●Front office Clerk process paperwork for drivers.

●Requesting custom clearances for Import and Export.

●Answering phones process C.O.D. and Terminal charges into the system.

● process paperwork for G.O

●Call the airlines

For location of freight and

AMS information,

●Breakdown of Docs

●Print POD’

●ARRIVAL NOTICES to send to clients.

Total Airport Service

2017 to 2018

●Front office Clerk process paperwork for drivers for Import and Export .

●Request custom clearances

●Answering phones

●Process checks into the system

●Process paperwork for DG.

Livingston International

2015-2017

Operations Assistant.

●General office clerical support:

●Answer/direct incoming telephone calls and direct them to appropriate person and greet visitors

●Open, sort and distribute incoming mail, fax, overnight envelopes, filing, and order office supplies

●Complete ISF, AES and ACH processing; ISIS Imaging

●Inputting freight information on several brokerage and freight systems

Europian American Association, 2012-2015

Care Taker

●Client satisfaction with daily routines

●Balance daily everyday needs

●Assist client medication.

●Clean and help with what needs to be done at home .

Air Lingus Airlines, 2010-2012

Data Entry Operator.

●Signed in and out policies to be prepared for processing the next day

●Prepare import/export documents for freight customer pick up

●Prepared all documents to properly filed

●Answered phones calls and addressed them as needed

●Provided excellent customer service via phone calls

●Data entry into the company database/

ESP Tax Service, 2008-2010

Administrative Assistant/Outreach

Specialist

Performed various office tasks

Faxing, copying, and emailing office documents

Filing paperwork and organizing filing cabinets

Answered and directed phone calls to appropriate co-workers.

Created order invoices for Account Executives.

Education:

Olympia College, Oakbrook, IL 1997-1997

Medical Assistant

Not yet Completed

Stiementz High School, Chicago, IL 06/1989

High School Diploma

Completed

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