Sales Associate Customer Service
Resume:
Tara LaCount
************@*****.***
Objective: Seeking a position to provide comprehensive and extensive support to individuals by enhancing their lives in whatever I can through experience in many areas of life.
EXPERIENCE
SUD Counselor/ Support Staff/ WM Technician/ MAT Coordinator
Granite Wellness Center Grass Valley
●Create Treatment Plans based on ASAM and Comprehensive Assessments and discharge
●Update the legal system about patient progress such as Probation or CPS.
●Educate clients on coping mechanisms using Cognitive Behavioral Therapy(CBT) and Motivational Interviewing(MI) as well as Dialectical behavioral therapy, stages of change. Conduct group therapy sessions for clients so they can develop healthy relationships and recover from addiction
●Participates in and promotes a positive, supportive, cooperative team environment
●Exhibits enthusiasm, respect, adaptability, flexibility, and spirit of cooperation in the work environment and sensitive to the diverse cultural and situational needs of the clients.
● Attends mandatory in-services, staff meetings, and on-line training as requested
●Appropriately document all patient interaction and data in the Electronic Health Record in a timely, accurate and thorough manner.
●Follow state and federal guidelines for providing care to patients with substance use disorders in collaboration with prescribing providers and participating pharmacies
DoorDash Driver
●Listened to and resolved customers' complaints regarding products and services
●Read maps and follow written and verbal geographic direction
●Delivered goods and services to customers on time and in excellent condition
●Make sure orders are complete before delivering it to customer
●Interacting with customers in a friendly manner and receiving a 5 Star review
●Demonstrated professional conduct with clients to deliver outstanding customer service
Customer Service Representative
Little G And Me Thrift Store
●Estimated cost of repair and alteration of merchandise
●Described merchandise and explained use, operation, and care of merchandise to customers
●Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires
●Ticketed, arranged and displayed merchandise to promote sales
EDUCATION
Yuba College Marysville, CA
E.C.E. Certified
Marysville Adult Education Marysville, CA
G.E.D. (High school Equivalent) 2011
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