Cristina Barragan

**** *. ***** **.

EL CAJON, CA 92021

ad00ro@r.postjobfree.com

SKILLS

MS Office, SAP, Foundations, SAGE, MAS500, Epic,

QuickBooks, Peachtree, Visio, SharePoint, OPS, COUPA Technology, Nexus, Echarta, JP Morgan Payment

Tech, Salesforce, Teams

Client relationship management

Office supply acquisition

Excellent communication and writing skills

Bilingual and bicultural; proficient in reading, writing, and speaking Spanish

General Ledger

B2B Collections

Ability to analyze and solve problems

Ability to work in an interactive environment

Excellent organizational skills and attention to detail Familiar with Facebook and other forms of social

media

Independent decision making and ability to prioritize Dependable & quick learner

PROFESSIONAL EXPERIENCE

NextGen July 2023-current

Collections Specialist II

• Contact clients related to account status in an effort to resolve delinquency and resolve standard billing issues, concerns, and/or disputes.

• Analyze MSAs

• Monthly and Quarterly deadlines met

• Create spreadsheets to track important information

• Update information in Salesforce and SAP

• Verify any outdated Data and make any necessary changes to accounts

• Perform special projects by deadlines and according to specifications

• Handle and maintain confidential information

• B2B collections

(Temporary assignment covering a maternity leave)

VERIMATRIX January 2022-July 2023

Accounts Receivable Assistant

• Production module in SAP

• Generate SOs

• Analyze MSAs

• Monthly and Quarterly deadlines met

• Create spreadsheets to track important information

• Update information in Salesforce

• Verify any outdated Data and make any necessary changes to accounts

• Perform special projects by deadlines and according to specifications

• Handle and maintain confidential information

(temporary assignment for mule integration with Boomi) ALLIED UNIVERSAL TECHNOLOGY SERVICES February 2018-February 2021 Staff Accountant/Notary Public

• Aged Trial Balance collections

• B2B collections

• AR reconciliation

• B2C collections

• Financial Reporting and Analysis

• Credit Card reconciliation

• Financial Research

• Invoicing (Foundations)

• Increased Month End Close by 75% while reducing errors and achieving accuracy to new bests

• Monthly and Quarterly deadlines met

• Oversee Service Department (timely work orders, work accuracy, customer follow ups)

• Perform special projects by deadlines and according to specifications

• Monitoring and Construction billing (Foundations)

• Restructured billing

• Restructured position by reducing hourly time and eliminating overtime.

• Restructured position to improve workflow with Inventory and Service Departments

• Notarized construction invoices and liens

APPLEONE July 2016-July 2018

Administrative Assistant/AR Specialist

• Compliance and file manager

• Collections on Aged Trial Balance report

• Reconciling of various bank and all employee accounts

• Generated invoices and receipts

• Assisted with month end close

• B2B collections

• B2Ccollections

• Maintained files and records accurately

• Perform audits

• Process and prepare invoices

• Perform special projects by deadlines and according to specifications LIV HOME July 2017-February 2018

HR Assistant/Auditor

• Audit Reviews

• Maintained files and records accurately

• Assisted with compliance ensuring on time delivery of supporting documentation to state auditors

• Ensure W-9 and insurance is up to date

• Created and developed new ways to bill that aided with month end and daily billing HONEYWELL August 2016-May 2017

Supplier Management Operations Specialist

• Managed QBR relationship between ADP, Northern Trust, E&Y, Globoforce, Fragomen, Sirva, HireRight, Quest, and Right Management

• Reviewed MSAs, SLAs and SOWs for key suppliers

• Managed and updated change order process for all contracts

• Managed Supplier Management SharePoint site

• Handled CEB membership process for Honeywell

• Attended all QBRs for our suppliers to review their operational performance.

• Manage supplier relationships and act as a point of escalation between customers, employees and suppliers.

• Managed Contract Inventory Log

• Create SOPs including process maps

• Create QBR Supplier Scorecards

• Manage Customer Effort Service and Customer Satisfaction process and scorecards

• Email (RFP) documentation including SOWs, staffing and resourcing models, supplier evaluation operational and financial).

• Prepare communications via PowerPoint to deliver key messages

• Travel to Honeywell headquarters in Morris Plains when needed

• Identified alignment of QBR facilitation with assigned Supplier Tiers and Tier Structure details.

• Follow 5s standards and maintain positive relationships with Suppliers

• Identified & executed areas of improvement

UC San Diego Health May 2015-July 2016

Customer Service Specialist

• Obtain demographic and financial information necessary to secure accounts for patients

• Verify insurance eligibility

• Accurately document all tasks performed within area of responsibility

• Log service and support calls into the Telemanagement System

• Respond to and notify appropriate personnel for all codes and alarms by following specific procedures

• Trouble shooting, alarm monitoring, paging services

• Process a high volume of calls in a professional manner STRATEGIC OPERATIONS August 2008- May 2011

Staff Accountant

• Credit card and petty cash custodian

• Weekly and monthly reconciliations of all company credit cards

• Maintained security and privacy for sensitive or vital information

• Contacted carriers for missing paperwork

• Oversee wire transfers

• Journal entries posting

• Reconciling of various bank and all employee accounts

• Generated invoices and receipts

• Assisted with month end close

• Maintained files and records accurately

• Provided accurate and timely financial information for CFO

• Arranged travel for all employees and ensured proper documentation for customs RHI ACCOUNTEMPS December 2007-August 2008

Accounts Receivable/Payable Specialist

• B2B collections

• Matched packing slips, purchase requisitions and order forms to invoices

• Collected over $400K in overdue invoices from various accounts

• Researched and processed information for employee audits

• Recorded payment transactions in general ledger

• Researched payment discrepancies between customer and company records

• Performed group billing for various companies such as Expedia, Warner Bros., NFL, Disney, Microsoft etc. Solve merchant disputes with American Express, Visa, Master Card and Discover Seven Seas International, San Diego, CA

HR Manager/ Accounting Assistant/ Export Manager

• Process/Create SO’s and PO’s

• Pay invoices

• Hiring of new employees

• Timekeeping and Payroll

• Process ABA transactions

• Process/Create SLI’s

• Familiar with all parts of entry in Otay, San Ysidro, San Antonio, Laredo and El Paso

• Provide proper documentation to custom agents and pay taxes on percentage of SO at port of entry with Mexican customs

• Process shipping for agencies in Mexico

• Prepare and process travel arrangements

Gibson and Barnes, San Diego, CA

Data Entry/Administrative Assistant

• In-put orders from hard copies

• Create purchase orders

• SAP entry product description

• Create shipping labels and SLI’s

• Create SO for Mexican Military, RAF, USAF

• Researched payment discrepancies between customer and company records

• Performed group billing for various companies such as Expedia, Warner Bros., NFL, Disney, Microsoft etc.

• Solve merchant disputes with American Express, Visa, Master Card and Discover Thor Motocross, San Diego, CA

Export Assistant

• Coordinate delivery of products

• Update inventory system

• Ship samples to various countries

• POC for buyers and manufacturers

• Achieved documentation B/L, SLI’s, PO’s and SO’s

• Creating and editing spreadsheets

EDUCATION

Accounting, Foothills Adult School, El Cajon, CA

Finance, Cuyamaca College, El Cajon, CA

Santana High School, Santee, CA

Excellent References available upon request

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