LEPHIOUS NGADZIORE

****, ****** ****, *******, ******, Zimbabwe,

+263*********, +263********* - ad00q2@r.postjobfree.com PROFESSIONAL SUMMARY

Efficient and reliable Certified Nursing Assistant & administration professional who considers it a privilege to be trusted to look after others. Being caring and compassionate is at the heart of everything I do and have a natural ability to help make the lives of others more fulfilling. I am well versed in promoting a healthy lifestyle by coordinating and supervising activities in alignment with service user needs and abilities. Proven history of inspiring and fostering service user well – being across the experience in related roles. Dedicated to serving unique needs of each and improving quality of life. As a caring, friendly, and patient individual, I have a passion for supporting those who need it the most and helping them live a more fulfilling life. WORK HISTORY

07/2023 – Current - Support Worker

Billy’s Acts of Kindness – Harare, Zimbabwe

• Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.

• Monitored individuals' progress, continuously updating, and adjusting care plans to meet health and wellbeing needs.

• Led group activity programs to support independence and encourage community inclusion.

• Improved health outcomes by delivering consistent care in collaboration with nursing team.

• Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.

• Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.

• Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.

• Used excellent communication and interpersonal skills to engage and interact with individuals in need.

• Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.

• Delivered high-quality care to individuals with varying needs, tailoring support to meet personalized care plans.

01/2023 – 06/2023 - Nursing Care Assistant

Mandipa Hope Rehabilitation Centre – Harare, Zimbabwe

• Built caring, supportive relationships with residents, enhancing daily life through personalized care.

• Collaborated with nurses to evaluate care plan outcomes, implementing, or adjusting interventions accordingly and medication administration.

• Provided incontinence care and bed baths, always maintaining patient dignity.

• Carried out safe, secure manual handling, promoting independence whilst assisting patients with mobility and preparation of treatment rooms prior to use.

• Cleaned, sterilized, and stored clinical equipment appropriately.

• Diligently followed Infection Prevention and Control (IPC) policies to minimize ward infection rates.

• Supported bed-ridden patients through regular repositioning and chair-based exercise, helping to prevent sores, joint degeneration, and blood clotting.

• Collected and disposed of clinical waste in line with regulations.

• Recorded weight and height measurements, blood pressure and blood sugar levels.

• Responded to patient call lights and supported continuum of care with appropriate interventions. 06/2018 – 12/2022 - Nursing Assistant

West Wing Health Center – Harare, Zimbabwe

• Built caring, supportive relationships with residents, enhancing daily life through personalized care.

• Collaborated with nurses to evaluate care plan outcomes, implementing, or adjusting interventions accordingly.

• Provided incontinence care and bed baths, always maintaining patient dignity.

• Carried out safe, secure manual handling, promoting independence whilst assisting patients with mobility.

• Cleaned, sterilized, and stored clinical equipment appropriately.

• Diligently followed Infection Prevention and Control (IPC) policies to minimize ward infection rates.

• Supported bed-ridden patients through regular repositioning and chair-based exercise, helping to prevent sores, joint degeneration, and blood clotting.

• Collected and disposed of clinical waste in line with regulations.

• Recorded weight and height measurements, blood pressure and blood sugar levels.

• Responded to patient call lights and supported continuum of care with appropriate interventions.

• Daily observed and recorded and monitoring patients’ vital sign like temperature, blood pressure & pulse.

• Ensured correct and timely intake of medication by patients. Wound cleaning and dressing

• Maintained a good rapport, within company policy and regulations, with patients’ relatives and strict adherence to formulated care plans.

• Safeguarding patients from all forms of harm or abuse and protecting their confidentiality and dignity.

• Recorded and safe custody of patients’ personal information 08/2008 – 05/2018 - Administrator / Bookkeeper

Moffat Heights Owners Association – Harare, Zimbabwe

• Performing administration tasks for 56 x 1 bedroomed flats

• Performing bookkeeping duties

• Supervising security staff and the caretaker

• Payment of bills and instituting recoveries strategies of outstanding levies from members

• Supervising security staff and the caretaker.

• Preparation of annual budget, implementation, and report on variances to the association board

• Carrying out special projects e.g., building improvements and renovations

• Liaise with the local authority of compliance to By Laws SKILLS

• Infection prevention & control & clinical waste disposal

• Secure manual handling and specimen collection

• Clinical & patient observations

• Canulation & Catherization

• Basic life support, patient handling and positioning

• Patient risk assessment and pressure area care

• Mental health care, wound dressing & safeguarding.

• Meal preparation & professional driver

EDUCATION & TRAINING

1. Certificate In Mental Health Recovery & Community Inclusion – WHO (February 2023) 2. Diploma in Caregiving - Alison (December 2022)

3. Certificate in Caregiving Skills – Demetia Care (December 2022) 4. The Care Certificate – CareTuition – (December 2022) 5. Graduateship of the Chartered Institute of Secretaries & Administrators in Zim – ICSAZ (June 2018) 6. Bachelor Accountancy Honours Degree – Bindura University (June 2015) 7. 7 GCE O-Level Passes – Cambridge – 1995

HOBBIES

• Reading, travelling, cooking, and shopping.

Contact this candidate