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Experienced Training Manager Transformative Training Solutions

Location:
Huntley, IL
Posted:
November 10, 2023

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Resume:

NELS DAHL

TRAINING MANAGER

***** ****** ****, *******, *****, UNITED STATES

224-***-****

DETAILS

***** ****** ****, *******, *****, United States 224-***-****

********@*****.***

LINKS

LinkedIn

SKILLS

Team Management Stakeholder Collaboration Instructional Design

Adult Learning Theory Project Management

EDUCATION

Achieved Commanding Officers’ list (Top 10% of class)., USMC School of Digital

Communications, Twentynine Palms, CA

BS - Information Technology, Grand Canyon University, Phoenix, AZ

PROFILE

Life changer, cultural ambassador, difference maker, and training solution architect with over a decade of expertise in training strategy, project management, and sales operations. I excel at designing and executing training programs that transform training culture from one of compliance to commitment by focusing on the humanity and the dignity of the learner.

EMPLOYMENT HISTORY

Sales Operations & Training Manager at Emery Jensen Distribution, Oak Brook, IL

December 2019 — Present

●Implemented e-learning platforms, enabling remote staff participation, fostering continuous learning, and increasing accessibility.

●Led diverse teams across ten locations, integrating systems successfully, fostering collaboration, and ensuring seamless transitions.

●Developed an onboarding plan that reduced turnover by 50%, and implemented a selling process, boosting sales by 8%.

Division Learning Manager at Extra Space Storage, Inc., Salt Lake City, UT

November 2015 — December 2019

●Created a training database, contributing to a 70% completion improvement and reducing onboarding time by 50%.

●Implemented cost-effective training and mentoring programs, reducing costs by 70% while maintaining high-quality standards.

National Training Manager at Sears Hometown & Outlet, Hoffman Estates, IL

January 2012 — March 2015

●Designed and implemented comprehensive training programs, resulting in a 30% increase in sales performance within the first year.

●Established metrics for training effectiveness, providing regular reports to senior management and recommending adjustments for improvement.

●Collaborated with product managers and marketing teams, integrating product features and sales strategies into training programs.

●Managed training budget effectively, optimizing resources and ensuring maximum ROI on training initiatives.

●Received "Manager of the Year" award in 2018 and 2020 for outstanding training program implementation and exceptional team leadership.

National Training Manager – Sears Home Appliance Showrooms at Sears Holdings, Hoffman Estates, IL

April 1995 — January 2012

●Managed the opening of 35 new stores, ensuring timely and efficient launch operations.

●Demonstrated strong project management skills, completing all store openings

on-time and under-budget.



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