Marchello Pinex
***** * ****** ***. *******, Illinois 60628
773-***-**** ~ ad00lo@r.postjobfree.com
OBJECTIVE
To obtain a position within a successful establishment that will allow me to utilize the skills and education acquired, with the opportunity for personal and professional growth.
QUALFICATIONS
Forklift Certified – 8 years’ experience
Lead for 6 years – Supervised and advised cargo and RPF departments.
Great communication skills- Worked in customer service for 15 years
Computer Skills- Knowledge of Microsoft Word and Excel.
Trained various crew members to work in the field of customer services.
Assisted department store customers with purchases and returns.
Cross-trained crew members to work in Mc Donald’s on various stations within the restaurant.
Assisted store manager in counting cash and inventory; run a morning crew of six to eight people.
EDUCATION
Westwood College, Chicago, IL B.A. in Criminal Justice
March 2008
Apply constitutional principles that protect rights of citizens and regulate criminal-justice agencies
Explain and discuss various theories of crime causation and societal response, and the techniques of prevention and treatment of crime
Identify and discuss procedures necessary to establish a lawful arrest and search, proper judicial procedures, and the admissibility of evidence
Apply knowledge of ethical principles with high standards expected of criminal justice practitioners
Springfield Community College, Springfield, IL Associates in Business Management
May 1995
EXPERIENCE.
Sentech, Bensenville, Illinois Lead Manager
2014 – 2022
Trained and supervised all new employees as well as all those that were active
Manage, plan, organize, and direct all employees assigned.
Oversaw 15-20 employees and responsible for facilitating cooperation and communication between all employees on site.
Applied leadership and analytical skills to execute company and personal goals.
Capstone Logistics, Melrose Park Selector
2017– 2018
Select product for Jewel Osco warehouse.
Took inventory and stocked merchandise on a as needed basis.
Handled unloading of merchandise in dock area when requested by supervisor
CVS Pharmacy, Chicago, Illinois Service Representative
June 2005- February 2013
Greeted and assisted customers with finding items and directing them to register.
Took inventory and stocked merchandise on a as needed basis.
Handled unloading of merchandise in dock area when requested by supervisor.
Returned items to designated rack or shelf after retrieving from register.
Assisted with customer transactions via cash, credit or check payments when needed.
Maintained professional and sanitary appearance throughout establishment.
Eastern Lobby Shop, Union Station, Chicago, Illinois Service Representative
July 2000- March 2004
Greeted and assisted customers once they have entered establishment.
Handled customer transactions via cash and credit payments.
Balanced individual drawer to ensure accuracy following every shift.
Maintained professional and sanitary environment at all times.
Accountable for all shipping and delivery of books and magazines on a weekly basis.
Handled any questions and/or concerns in a friendly and timely manner.
Mc Donald’s Restaurant, Chicago, IL Assistant Store Manager
Januray1996- September 2000
Trained and supervised all new employees as well as all those that were active.
Managed teams of six to eight employees on a typical day.
Provided assistance as Mediator of staff member to ensure a smooth and lucrative shift.
Tracked all incoming orders placed while taking inventory.
Daily balance of drawers/daily income and deposit into designated bank establishment.
Took up crew member duties such as taking meal orders, processing payments, preparation of meals, etc.