Karen Arias
ad00lm@r.postjobfree.com
Dynamic bilingual candidate seeking a challenging position within a progressive company that will benefit from a team oriented, flexible, and diligent employee.
EDUCATION Houston Community College January 2014
Northbrook High School
High School Diploma
SKILLS Proficient in Microsoft Office Suite: Excel, Word, and Outlook
Oracle and Cyber Source
Detail oriented and highly organized
Able to multi-task in a fast paced environment
Bilingual – fluent in English and Spanish
EXPERIENCE
Sebanari Services LLC (Houston,TX) May 2017-July 2023
Greeter/ Customer services representative
Provided quality customer service to clients in person and via phone or email
Oversee purchasing compliance and work to ensure optimum controls / invoice processing effectiveness
Maintain general company record systems to uphold accurate files
Perform administrative tasks, including filing and photocopying
Victoria’s Secret (Houston, TX) March 2013-August 2014
Sales Support / Customer Service Associate
Provided quality customer service
Maintained a balanced cash drawer while processing payment transactions
Issued receipts, refunds, credits, or change due to customers
American Screen Manufacturing (Houston, TX) August 2014 – December2014 Customer Service Representative
Provided quality customer service to clients in person and via phone or email
Answered calls on a multi-line phone system
Assisted customers with changing billing information and discrepancies
Tracked services and products ordered via Oracle
Invoiced customers once work was complete and finalized payments via Cyber Source
Filed billing documents and maintained vendor files
C&E Housekeeping Services (Katy, TX) September 2010 – May 2020
Sales/Management
Responsible for maintaining client relations and translating duties to crew members
Processed cash or check payments
Scheduled appointments for first time consultations and services