Assistant Store University Ave

SCOTT MATLOCK

*** *. ****** **., ********, MS ***63

870-***-****

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Grocery retail leader with more than 14 years of experience in managing and developing store associates to meet store and district targets and exceed customer shopping expectations. Additional experience collaborating with store and district management for merchandising and operational planning and budgeting, as well as maintaining labor and supply costs and regularly reporting on performance. EXPERIENCE

KROGER STORE (02/2011 – PRESENT)

Assistant Store Leader (930 Barnes Crossing, Tupelo, MS) 08/2023 – PRESENT Assistant Store Leader (2013 University Ave, Oxford, MS) 01/2023 – 08/2023 eCommerce Supervisor (salaried) (2013 University Ave, Oxford, MS) 08/2021 – 01/2023 Lead Dairy Clerk (2013 University Ave, Oxford, MS) 11/2020 – 08/2021 Lead Grocery Clerk (2013 University Ave, Oxford, MS) 01/2020 – 10/2020 Night Lead Grocery Clerk (323 N. St. Louis St, Batesville, AR) 07/2016 – 11/2019 Manager-In-Charge/MIC (323 N. St. Louis St, Batesville, AR) 07/2013 – 07/2016 Grocery Clerk (323 N. St. Louis St, Batesville, AR) 02/2011 – 07/2013 ARKANSAS DEPARTMENT OF CORRECTIONS (08/2006 – 10/2010) Sergeant (101 Corrections Dr, Newport, AR) 07/2008 – 10/2010 Corporal (101 Corrections Dr, Newport, AR) 08/2006 – 07/2008 NOTABLE ACCOMPLISHMENTS

• Decreased average eCommerce customer wait time from 11+ minutes to 2 minutes and 52 seconds for the second quarter of 2022

• Led the eCommerce department from 78th in a 90-store division to achieving #1 in a 12-store district and #3 in the division (maintained a top 20 division ranking for several months) EDUCATION

Coursework completed toward Bachelor’s degree in Accounting 08/1991 – 02/1993 Lyon College (Batesville, AR)

High School Diploma 05/1991

Batesville High School (Batesville, AR)

CERTIFICATIONS

Serve Safe certification for Food Safety 05/2023 – 05/2028 Kroger Division Management Training Program 01/2023 – 04/2023 Arkansas Department of Corrections Management Training 03/2008 & 12/2008 More details upon request.