Data Entry Accounts Receivable

Education

John Jay College of Criminal Justice

**** ******** ** ****

Objective

Dedicated and results-driven Billing Specialist Manager with 20 years of experience in overseeing billing operations and maximizing revenue for legal/financial services organizations. Skilled in streamlining processes, improving efficiency, and ensuring compliance. Seeking to leverage my expertise to drive the success of a dynamic team.

Professional Experience

Billing Manager, New York, New York September 2010 to Present

Veritext Legal Services

Lead and manage a team of (12) billing specialists, providing guidance and mentorship to achieve departmental goals and targets.

Develop and implement billing strategies to optimize revenue cycle management and reduce accounts receivable aging.

Collaborate with cross-functional teams to resolve complex billing issues and ensure accurate and timely billing submissions.

Monitor key performance indicators (KPIs) to assess team productivity and identify areas for improvement, resulting in a reduction in billing errors.

Conduct regular staff training sessions to update team members on industry regulations, compliance requirements, and best practices.

Implement and maintain billing software systems, resulting in improved efficiency and reduced manual errors.

Act as a liaison between billing specialists, finance department, and senior management, providing regular reports on billing performance and revenue trends.

Successfully negotiate with insurance companies and clients to resolve billing disputes, leading to increased client satisfaction and improved payment processing.

Lead Billing Specialist, New York, New York September 2005 to September 2010

Veritext Legal Services

Processed and verified billing data, ensuring accuracy and compliance with company policies and industry standards.

Resolved billing inquiries and issues from clients and internal stakeholders promptly and professionally.

Assisted in the development of billing process improvements, resulting in a reduction in billing cycle time.

Collaborated with the finance team to reconcile accounts receivable and identify and resolve discrepancies.

Participated in the training of new billing specialists, ensuring a smooth onboarding process and knowledge transfer.

Data Entry, New York, New York January 2000 to September 2005

Pfizer Inc.

Performed accurate and efficient data entry tasks, including entering, verifying, and updating data into the company's database.

Maintained confidentiality and security of sensitive data in compliance with company policies and industry regulations.

Collaborated with team members to ensure data consistency and resolve data-related issues promptly.

Assisted in the creation and maintenance of data entry guidelines and standard operating procedures to ensure data quality and consistency.

Conducted periodic data validation and cleanup to improve data accuracy and reliability.

Technical Skills, Certificates, Clearance

TECHNICAL SKILLS:

Microsoft Office Suite and Windows Workgroups

Microsoft Share Point (SAAS)

Revenue Cycle Management

Billing Software Systems (e.g., [List relevant software])

Compliance and Regulatory Knowledge

Team Leadership and Development

Problem Solving and Analytical Skills

Communication and Interpersonal Skills

Negotiation and Conflict Resolution

Attention to Detail

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