Customer Service Representative

Amario Williams

**** * ******** ******

Phone:323-***-****/Email:*********@*****.*** OBJECTIVE: To work in a challenging company as a successful customer service representative

SUMMARY OF QUALIFICATIONS

•Highly motivated, enthusiastic team player

•Detailed oriented, organized, multi-tasker

•dependable responsible, reliable

•Dedicated to provide quality customer service

EDUCATION:

•Florida Career College, Brandon FL Certification 2010

0Computer Tech Program

•Blake High School, Tampa, FL Diploma 2009

•Volunteer:

•NAACP Youth Member

'Expression by Grace {Mime Team}

EXPERIENCE:

US imaging Network: Presently

Ross: Tampa FL: 2023-2023

CVS/PHARMACY: Tampa, FL 2012-2022

OneTouch:Tampa, FL 2011-2011 Provided solutions to customer in the wireless, Internet, financial and telecommunications industries and other prominent consumer

•Effectively handles over 200 customer calls daily

•Meets or exceeds overall performance monthly

0Revrews, analyzes and offers solutions to multiple customer issues

Verizon PDS TECH: Tampa, FL

Responsible for all selling, cashiering, inventory, and customer system inquiry and entry functions inherent to the daily operations

•Administrative functions relative to ordering, receiving, and maintaining inventory

•Receipt and processing of payments for monthly telephone service, as well as direct sale purchases Follow all safety and security procedures as outlined in company procedures:

Sweetbay Supermarket: Tampa FL 2009-2009

Provides customer assistance and ensures basic merchandise replenishment needs are meet in order to deliver a positive customer shopping experience.

•bag groceries and take to cars; retrieve carts from parking lot; some cleaning

•Greet and assist customers; weigh, scan, and package groceries manage cash and operate terminal

•Assist customers; order product; unload truck; stock shelves; organize backroom.

Mc Donald's Tampa, FL Managing and make sure that all employees are following the food safety procedures implemented by the company, filling out paperwork before the shift ends, doing inventory of all the supplies, evaluating cash drawers, and also making bank deposits.

•In charge of running the entire store while on the shift.

•excellent organizational and managerial skills

•responsible for managing ten to fifteen employees all at the same time

. Technical Skills MS office Applications, Excel, Windows, Microsoft PowerPoint, Computer Assembly

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