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Customer Service Administrative Assistant

Location:
Minneapolis, MN
Posted:
November 10, 2023

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Resume:

Janani Thayalan

Administrative Assistant.

Professional Summary

Highly skilled in managing and customer service. Excellent in working with people in terms of communicating effectively and developing teamwork. Able to take initiative and hold a leadership position. Quick to learn and always willing to work outside of the assigned position.

Work Experience

BlueLinx – Branch Admin Support (Brooklyn Park, MN)

-Current

-Managed and handled inventory, consisting of Accounts Payable/Receivable, AP- Recon

Attended operation in-bound calls, handled all Ap related emails

-Training to process remote deposits..

Developed technological skills through electronic management of stock Sales Representative – Menards Inc. (Fridley. MN)

09/2021-Current

● Working on sales floor and provide skillset to a new location.

● Strong customer services provided with assistance anywhere as needed. HR Coordinator – Menards Inc. (Golden Valley, MN)

01/2019-09/2021

● Oversaw the hiring and training processes of employees at the location.

● Increased productivity of services and workplace coordination. Front End Manager – Menards Inc. (Golden Valley, MN) 01/2012 – 01/2019

● Promoted to HR Coordinator in 2018.

● Coordinate a larger team of cashiers and managers.

● Completed various tasks from scheduling needs to monitoring financial account reconciliations that improved workplace productivity. Head Cashier – Menards Inc. (Golden Valley, MN)

01/2005 - 01/2012

● Promoted to Front End Manager in 2018.

● Provided excellent and well-recognized customer service while overseeing 10-15 cashiers and service staff.

● Maintained quality store through stock rotations. ad00ia@r.postjobfree.com

763-***-****

New Hope, MN

Skills

● Human Resources

● Loss prevention

● Administrative support

● Strategic planning

● Sales planning

● Training and Development

● Project Management

● Business administration

● Schedule management

Education

Class of 1992

Jaffna College

Sri Lanka

High School Diploma

Accounts Payable/Receivables Clerk – Menards Inc. (Golden Valley, MN) 01/2003 - 01/2005

● Verified the accuracy of accounts payable payments resulting in a reduction in payment errors and check reissues.

● Generated and submitted invoices based upon financial schedule.

● Utilized talents and expertise when conducting monthly closing processes, journal entries, and accruals.

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