Medical Center Admin Assistant

CASSIE E. DAWSON

*** * **** ***** *************** Va 22903 · 434-***-****

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EXPERIENCE

MAY 2022 – APRIL 2023

SENIOR ADMIN ASSISTANT, UVA MEDICAL CENTER

QGENDA

REIMBURSEMENTS

WORK INDEPENDENTLY AS WELL AS THE ABILITY TO MAKE DECISIONS BASED ON STANDARD OPERATING PROCEDURES AND POLICIES, OR PER THE GUIDANCE OF LEADERSHIP

SET PROCEDURES TO ACCOMPLISH WORK TASKS, ESTABLISH OFFICE PROCEDURES AND ENSURE IMPLEMENTATION

MAY LEAD, TRAIN, AND SERVE AS SUBJECT MATTER EXPERTS TO OTHER ADMINISTRATIVE SUPPORT STAFF

PROVIDE ADVANCED, ADMINISTRATIVE COORDINATION TO SUPPORT OFFICE OPERATIONS AND SPECIAL PROJECTS

ARRANGE BUSINESS TRAVEL, COORDINATE MEETINGS, AND SUPPORT AGENDA MANAGEMENT AND EXPENSE TRACKING

COMPILE DATA FOR PREPARATION AND EDITING FOR SENIOR LEADERS

REVIEW AND ANSWER CORRESPONDENCE, SCREEN CALLERS AND VISITORS, AND HANDLE CONFIDENTIAL MATTERS

MANAGE ELECTRONIC FILES AND PRODUCE REPORTS

SERVE AS THE POINT OF CONTACT FOR FACILITY, EQUIPMENT, OR SERVICE CALLS

ORGANIZE MEETINGS AND MATERIALS FOR SPECIAL EVENTS

SEPT 04 – MAY 22

ACCESS ASSOCIATE, Uva medical center

HANDLES APPOINTMENT SCHEDULING OF PATIENTS, INCLUDING OBTAINING ALL DATA NEEDED PRIOR TO THE SERVICE DATE

CASH COLLECTS

VERIFIES PATIENT’S PRIMARY CARE PHYSICIAN (PCP) AND OBTAINS REFERRALS

PERFORMS REGISTRATION/ CHECK-IN FUNCTIONS

PROVIDES SERVICE IN A PROFESSIONAL AND COURTEOUS MANNER

MAINTAINS CURRENT WORKING KNOWLEDGE; ADHERES TO ACCESS POLICIES AND PROCEDURES; PERFORMS

PROBLEM-SOLVING

PERFORMS AREA-SPECIFIC SUPPORT ACTIVITIES

COMMUNICATES APPROPRIATELY USING GOOD INTERPERSONAL SKILLS

SERVES, MANAGES AND SUPPORTS INTERNAL AND EXTERNAL CUSTOMERS

PARTICIPATES IN PERFORMANCE IMPROVEMENT ACTIVITIES

PARTICIPATES AS A TEAM MEMBER AND IS ACCOUNTABLE THEIR FOR OWN WORK RESPONSIBILITIES.

MONTH YEAR

HIGH DIPLOMA, CHARLOTTESVILLE HIGH SCHOOL

ADVANCED STUDIES DIPLOMA

MONTH YEAR

VIRGINIA COMMONWEALTH UNIVERSITY,

June 1997- January 1999

SKILLS

QGENDA

REMIMBURESMENTS

WARM AND FRIENDLY PERSONALITY

DEPENDABLE

ORGANIZER

RECOMMENDATION UPON REQUEST

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