Post Job Free

Resume

Sign in

Customer Service Relations

Location:
Miami, FL
Posted:
November 10, 2023

Contact this candidate

Resume:

SOLYMAR SALAZAR

**** ** *** *** *** *** Miami Florida, 33178 786 - 3980888 ad00ga@r.postjobfree.com

PROFESIONAL PROFILE

I am a seasoned professional with extensive in sales and management. My strengths are customer development, customer service & customer relations, sale contracts, business profitability analysis, personnel management, training and leadership of work teams. Responsible, well organized, planner, creative, innovative, proactive and willing to change. I am Responsible, well organized, planner, creative, innovative, proactive and willing to change.

TECHNICAL SKILLS

MARKETING

Plan and manage promotional and advertising activities to align with business strategies.

Ensure and promote the consistent representation of a brand. Drive brand loyalty and awareness.

SALES & FINANCE

Collaborate in the development of business strategies and sales targets

Forecast business needs and terms of supply of raw materials and production of promotional products to fulfill client orders.

Prepare budgets and adjust as needed to ensure the achievement business goals.

Plan and execute strategies for acquiring new clients, including clients in international outreach.

Manage and maintain business portfolios, control and management of cash.

Analysis and development of financial reports to support management decision making.

Ensure compliance with internal policy and external lawful requirements.

MANAGEMENT

Train and manage work teams . To ensure everyone fully understands the goals set for the team and the organization.

Communicate feedback for the effective functioning of the team and the professional development of direct reports.

Leverage various resources to ensure my team are in the adequate conditions for high performance.

Lead teams through effective communication, clear and challenging goals, and support to achieve team and business goals.

Motivate others through recognition of outstanding performance.

CUSTOMER SERVICE

Recruit and manage corporate and executive portfolios.

Ensure and promote high standards for customer service.

Collect and use customer feedback to identify areas for improvement and ensure customers’ needs are met.

Plan and execute customer focused goals (i.e., customer experience, customer satisfaction, customer needs, etc.)

OTHER SKILLS

Written and verbal communication

Leadership

Accounting

Bookkeeping

Ability to work under pressure

Adaptability

EXPERIENCE

STORE MANAGER MARCH 2021- MAY 2023

Rent A Center

OPERATION MANAGER NOV 2019- MARCH 2020

Caprichos Spa And Nail Salon

OCEAN FREIGHT AGENT FEB 2019- NOV 2019

Transway Airfreight Cargo Inc

Inland Freight, Forwarding

PRESIDENT OWNER

1A CHIKY JUMP APRIL 2012 – August 2018

Company dedicated to planning and producing events (i.e., corporate events, quinceañeras, weddings, baby showers, birthdays, etc.)

EDUCATION

BACHELORS IN BUSINESS ADMINISTRATION

April 1985 - June 1988 Jose Maria Vargas University – Venezuela

FINANCIAL AND BANKING REPRESENTATIVES' LEADERSHIP PROGRAM

November 1990 – December 1991 Jose Maria Vargas University – Venezuela

CERTIFICATE – MARKETING & BUSINESS MANAGEMENT

October 2004 – March 2005 Andres Bello Catholic University – Venezuela

LANGUAGES

ENGLISH: Intermediate

SPANISH: Native



Contact this candidate