KELLY S. TAYLOR

ad00eu@r.postjobfree.com

859-***-****

EDUCATION

UNIVERSITY OF KENTUCKY

Bachelor of Arts, Psychology (May 1997)

EXPERIENCE

FRONT DESK GUEST SERVICES AGENT

Hampton Inn by Hilton, Louisville, KY / July 2021 to Present

Perform all check-in and check-out tasks

Manage online and phone reservations

Inform customers about payment methods and verify their credit card data

Register guests, collecting necessary information

Welcome guests upon arrival

Meet and exceed customer expectations

LEGAL ASSISTANT

Boehl, Stopher & Graves LLP, Lexington, KY / Sept 2008 – July 2016

Coordinated and prepared documentation for pleadings, correspondence, trial, mediation and depositions

Handled client and potential client telephone calls

Scheduled depositions, mediations, Benefit Review Conferences and Independent Medical Evaluations

Summarized medical records and deposition transcripts

Coordinated and scheduled travel arrangements

Transcribed dictation for partners and associates as well as maintained overflow from other legal assistants

Coded and submitted budgets as well as monthly billable time

Conducted legal research

Maintained complex files and confidential records, both manually and electronically ADMINISTRATIVE ASSISTANT III (SUPERVISOR)

Department of Public Health/Office of Vital Statistics, Frankfort, KY / June 2007 - Aug 2008

Supervised eight staff members' work responsibilities

Documented and executed employee performance evaluations

Received and directed communications to staff

Approved leave time for staff members

Coordinated and planned work schedules for staff members including overtime approvals

Recorded staff documentation and progress in computer network

Interpreted, applied and enforced departmental rules, regulations and standards

Interviewed applicants for vacant positions within the section

Provided orientations and on-the-job training

Organized and oversaw Certification Supervisor's special projects

Maintained staff members' personnel, time and attendance files

Provided pertinent information to other state agencies

Completed data pertaining to personnel and payroll actions ADMINISTRATIVE ASSISTANT

Bluegrass Regional MHMR Board, Inc., Lexington, KY / Nov 2004 - May 2007

Provided administrative support to Regional Prevention Center Director and staff

Assisted in meeting goals and objectives as outlined in grant blueprints

Received and directed communications to staff

Coordinated meetings, workshops and conferences

Maintained Division of Substance Abuse statistics via data entry for Regional Prevention Center Director and staff

Recorded staff documentation in computer network

Prepared Early Intervention Program and Zero Tolerance materials for staff's classes

Maintained payment ledgers for staff's Early Intervention Program and Zero Tolerance classes

Maintained Regional Prevention Center Library including ordering, cataloguing and distributing resources to all Kentucky counties

Created public relations and marketing materials including a monthly newsletter with emphasis on current drug and alcohol abuse

Oversaw staff payroll and grant opportunities

Assisted with organization of Regional Prevention Center Director's and staff's special projects including a Fetal Alcohol Awareness three day seminar held in downtown Lexington, Kentucky

Prepared meeting notices, agendas, minutes and mailings for Mayor's Alliance on Substance Abuse and Fayette County Kentucky Agency for Substance Abuse Policy References available upon request

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