Customer Service Event Coordinator

Chayan Chakma

**** ** ****** ********, **-*****

Contact: 929-***-****

Email: ***********@*****.***

PROFILE: Energetic and personable bartender with 2 years of experience in high-volume establishments. Proficient in crafting a wide range of cocktails and providing exceptional customer service. Possesses a Tips on Premise certificate and NYC Food Handler certificate to ensure a safe and enjoyable experience for guests. EMPLOYMENT HISTORY:

Event Bartender/Server

GoodKind Group Hospitality, Maddison Avenue, New York September 2023 November 2023

• Engage with guests, taking drink orders, making recommendations, and providing exceptional customer service.

• Collaborate with the event coordinator and catering team to meet the unique needs of each event.

Bartender/Server

Jade Eatery & Lounge, Forrest Hills, New York

January 2022 September 2023

• Provided friendly and efficient customer service to a diverse clientele.

• Mixed and served a variety of cocktails, adhering to established recipes and presentation standards.

• Handled cash transactions and operated the POS system accurately. Bartender/ Server

Fushimi, Brooklyn, New York

June 2021 January 2022

• Expertly prepared and served traditional Japanese cocktails, including sake-based beverages and classic Japanese whiskies, ensuring adherence to the highest quality standards.

• Demonstrated an in-depth understanding of Japanese spirits, ingredients, and mixology techniques, resulting in consistently well-balanced and delicious drinks. Food Runner

Ravel Events, Queens Plaza, New York

June 2023 October 2023

• Deliver impeccable formal dining service at high-end events and galas, ensuring a seamless guest experience.

EDUCATION/TRAINING:

• Diploma in Bartending American Bartending School, New York [2023] CERTIFICATIONS:

• NYC Food Handler Certificate [2023]

• Tips on Premise Certificate [2023]

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