General Manager Front Desk
Resume:
TOMMY PHABMIXAY
Anaheim California
714-***-**** ****************@*****.***
mailto:**************@*****.***********.***/in/tommy-phabmixay-7a4b0a22a
SUMMARY:
The hospitality business has been my career for over 20 years. I know what it takes to be the best in the business. To be a strong leader, I must be able to prioritize, be passionate, and show innovation and to accomplish financial goals. As an Operation Manager for food and beverage, I have led in all aspects of the hospitality business, succeeding in fast food chains and in the hotel industry.
EDUCATION:
Golden West Business College
2002 Graduate in Small Business and Office Procedures (BA)
DMACC
1987 Graduate in hotel management (AA)
Technical High School
1984 Graduate in general studies
WORKHISTORY
Kisco, Emerald Court Senior Living
AnaheimCa 92801
DiningRoomManager
April -present
To coordinate 3 fine dining rooms and to assure residents served promptly according to senior health guidelines, assisting residents if help needed during mealtimes, and resetting for breakfast, lunch and dinner.
Popeye Louisiana Chicken Restaurant
LaMirada,California
RestaurantGeneralManager
July2022to January2023
Maintain and manage the unit operation throughout the day, keep track of all supplies, ordering, inventory, sales, customer counts, deposits. Coordinated office duty with Area Manager and Corporate office.
Howard Johnson Hotel
(Former Wyndham hotel) 350 rooms
Director of Food and Beverage
June 2008 to August 2020
Managed food and beverage department daily’s operations.
(Hiring, Firing, scheduling, created menus, ordered supplies, and conducted monthly department inventory).On a daily basis coordinate with front desk and guest service manager with guest room amenity, room services, lounge services and dining room services.
RedLionHotel(formerRadisson Resort)
Anaheim,California
Executive Chef and Food Beverage Manager
June 2007 to July 2008
Duties and responsibilities included plan forecasting and executing food and beverage
Orders. Resolved customer complaints and planned alternative recipes for customers with special dietary needs. Managed the food and beverage department operations (Hiring, Firing, scheduling, create menus, food & supply ordering, inventory.
Radisson Hotel & Resort 350rooms
Anaheim,California
Assistant general manager
March 1989 to June 2008
Over saw food and beverage department and assisted catering & sales departments to coordinate with events. Assisted general manager with hotel daily operations and acted as GM during general manager absence.
MANAGEMENT SKILL AND EXPRIENCES
Senior Living Dining Room Manager
QSR Local Restaurant GM
Hotel General Manager
Hotel Director of Food Beverage
Hotel Restaurant Manager
Hotel Catering & Sales Manager
Night Club Manager
Banquet Executive Chef and Bartender
Certifications:
Food Handlers Certificate #13ai4d-j729g2
AlcoholBeverageCertificate#13bd3h-j736b04 ServSafe Food Protection Manager #22737562
California Seller/Server ~ Certificate by CA-03997
BartenderLicense
F&B management Training ~ Certificate by HAS International Institution Two Protect Training Institute ~Certificate
By CA state license#TFF1266
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